Jess Neo

Work on core tasks in sourcing and leasing of new spaces and renewal of existing leases, managing fitting out from start to end for new sites and re-modelling of existing outlets, being the main core contact with all Landlords. Well versed in Code of Conducts in Retail Leasing and Retail Act.

Strong lease negotiator, seeking lower rental and longer rent-free fit out (increases from 4-weeks to 6-weeks), manage tenancy designs and obtain approvals from Landlords speedily and able to turn fitting out around during critical period to handover unit to Operations team to commence business to bring in the sales.

Apart from creating new outlet, work on sourcing and relocating Singapore office being the Regional Head Office for South East Asia to a B1 White Development. Creating a mini-kitchen cum training usage in the office, for photo shooting and office leisure break-out area too.

Manage the Centre Management team of The Capitol and CHIJMES as the overall leader. Manage the performances of the retail spaces, ie. rental incomes, capital and operating expenditures and marketing communication in reaching out to the desired shoppers.

Host overseas delegates from China and other countries showcasing the strengths of Perennial in managing heritage and UNESCO assets.

Manage a portfolio of retail malls (strata-titled and wholly owned), including building maintenance and tenant support, thus well-skilled maintaining excellent relationships with Tenants.

Partner cross-functional teams from Retail Leasing, Marketing, Asset & Planning, Projects, Finance and etc to formulate and develop group-wide initiatives to optimise operational efficiency thru effective and strategic policies, procedures, and systems to support mall operations.

Represented FEO as Council Member cum Office Bearers in MCSTs, be it single-tier or two-tier MCSTs.

Focus on retail and office spaces, connecting Buyers and Sellers, Landlords and Tenants.

F&B operator, hands on sourcing F&B spaces and negotiate leases for cafe size of 500 to 1,000 square feet and restaurant size of 1,200 to 2,800 square feet. Prepare and pitch Business Model to the Landlords.

Conceptualize restaurant interior designs and furnishing, and overall layout to be in line with requirements from relevant authorities (SCDF, SFA, URA, Sg Police Force for liquor licensing). Experience in working with Qualified Persons and Professional Engineers, Licensed Gas and Electrical Workers in obtaining relevant licensing and Change of Use and many others.

Develop strategic National Standard Operating Procedures in operating retail and mixed-use developments managed by Lend Lease across Asia. Work with National Property function in achieving ISO 14001 and OHSAS 18001 for Property Management Service. Review and identify potential physical and business risk in the managing retail asset with Risk & Compliance function and set out action plans to mitigate potential risk.

Lead the Centre Management team of circa 34 team members in managing 313@somerset of Gross Floor Area of 424,000 square feet. Prepare and manage annual operational budget and business plan upon approved by Board of Directors. Manage Asset Enhancement projects with the Asset Management team.

Manage tenancy and debt management with Centre Finance, Leasing and Legal team (internal Corporate and external legal firms). Manage litigation cases with external litigation lawyers and legitimate debt collector.

Manage abatement process by replacing an older framework with a more efficient procedure.

Develop a new Centre Management team to manage PoMo (former Paradiz Centre of office and retail usage) with Gross Floor Area of circa 226,000 square feet. Manage Net Operating Income and Operating Expenditures, evaluate and optimize Capital Expenditure in uplifting the overall value of the asset. Prepare, and conduct Asset Review meetings updating fund owners on asset performances.

Hands on attaining "Green Mark Platinum Award for Existing Building" from BCA for PoMo, being one of the first existing assets in Singapore.

Managed the capital recycling process (i.e sales of asset) of the asset and achieved a 44% yield.

Manage the leasing and lease management of West Mall with Gross Floor Area of circa 283,000 square feet. Oversee monthly tenancy reviews, annual budgeting and forecasting, Tenancy Expiry timeline and monitoring Tenants' sales performances in reviewing the tenancy mix to optimize occupancy and rental yield of the asset.

Manage annual Property Tax submissions with the authority and raise objections when Annual Values determine by IRAS is not justifiable.