Jesryn Chee
Summary
Dynamic operations manager with a proven track record at OCBC Bank, excelling in process improvement and strategic decision-making. Enhanced team performance through effective leadership and communication, resulting in streamlined disbursement processes. Skilled in conflict resolution and meticulous in financial data accuracy, driving operational excellence and fostering collaboration across departments.
Overview
26
26
years of professional experience
Work History
Manager of Operations
OCBC Bank
06.2009 - Current
- Processed vendor payments, invoices and account statements.
- Maximized performance by monitoring daily activities and mentoring team members.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Esg reconciliation (SAM)
- Redemption
- Roll over
- Disbursements (telegraphic transfer)
- fee amortisation
Disbursement Clerk
OCBC Bank
06.2007 - 05.2008
- Improved accuracy of financial data entry with meticulous attention to detail and timely updates.
- Enhanced communication between departments, fostering better collaboration for accurate disbursements.
- Streamlined disbursement processes by implementing efficient filing and record-keeping systems.
Clerk
OCBC Bank
05.1999 - 06.2007
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- maker role
Education
Sekolah Menangah Kepong Selangor
Malaysia 01-1989
Skills
- Strategic Decision-Making
- Process Improvement
- Strategic planning
- Effective Troubleshooting Skills
- Conflict resolution
- Effective Team Leadership
Timeline
Manager of Operations
OCBC Bank
06.2009 - Current
Disbursement Clerk
OCBC Bank
06.2007 - 05.2008
Clerk
OCBC Bank
05.1999 - 06.2007
Sekolah Menangah Kepong Selangor
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