Work History
Education
Skills
Timeline
Hi, I’m

Jeslyna Azman

Jeslyna   Azman

Work History

Miniso

Retail Cashier
06.2023 - 12.2023

Job overview

  • Helped customers complete purchases, locate items, and join reward programs.
  • Provided excellent service through active listening skills, addressing customers'' needs effectively .
  • Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
  • Greeted all customers warmly to build welcoming and positive atmosphere within store.
  • Assisted customers by answering questions and fulfilling requests.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Processed credit, debit card and cash transactions correctly and provided accurate change to avoid customer confusion or disputes.
  • Enhanced customer satisfaction by providing efficient and accurate cash handling services.
  • Balanced cash drawer at the end of each shift, ensuring accuracy and accountability.
  • Collaborated with team members to meet daily sales targets and deliver exceptional customer service.
  • Managed returns and exchanges efficiently, minimizing negative impacts on overall sales totals.
  • Operated POS terminals and cash drawer balancing.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.

Marks & Spencer

Retail Assistant
09.2023 - 01.2024

Job overview

  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Organized merchandise by size and color, ensuring clear labeling.
  • Replenished sales floor and organized shelves, racks for appearance.
  • Contributed to a welcoming atmosphere through courteous interactions with both customers and fellow staff members.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Interacted with customers proactively, identifying needs and offering suitable product recommendations.

Cogent Jalan Buroh

Warehouse Assistant
02.2024 - 12.2024

Job overview

  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Packaged and shipped orders accurately to promote safe and quick delivery to customers.
  • Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
  • Maintained clean workspace consistently; keeping aisles clear from obstructions promoting workplace safety.
  • Ensured optimal use of storage space through proper organization, stacking, and labeling of products within the warehouse facility.
  • Trained new hires on warehouse equipment usage improving their productivity contributing towards the company goals.
  • Assisting with returns and exchanges to restore customer confidence and prevent loss of business.

Andaz Hotel

Hotel Waiter
01.2025 - 03.2025

Job overview

  • order-taking processes by effectively communicating with both guests and kitchen staff, minimizing errors and wait times.
  • Maintained clean and organized table settings, ensuring a comfortable and inviting atmosphere for guests.
  • Handled high-pressure situations during peak hours while maintaining speed and prioritizing guest needs.
  • Effectively managed multiple tasks simultaneously, such as taking orders, delivering food, and processing payments, resulting in efficient service and minimal delays for guests.
  • Enhanced guest satisfaction by providing exceptional dining experiences through attentive service and timely delivery of orders.
  • Assisted in training new waitstaff, sharing best practices to improve team performance and guest satisfaction levels.
  • Contributed to the hotel''s reputation for excellent service by consistently receiving positive reviews from satisfied customers.
  • Completed ordered with speed and accuracy, maintaining exceptional service standards each day.

Education

Institutions of Technology Education
1 Choa Chukang Grove

Fulltime Nitec Student from Mechanical Technology

University Overview

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  • Class Good conduct example
  • Handle wires and learn Skills wiring and electrical equipment with safety care and proper maintenance procedures .
  • Hands on skills and Teamwork with outdoor Project to improve performance for internship with alot of opportunities in Technology development and safety training

New Town Primary School
Old Commonwealth Estate

PSLE from Student
11.2019

University Overview

  • CCA of Chior taken part in SYF Sota Awarded with Chior certificate for achievement in Arts and culture After school Activities
  • take part in PAL dancing lesson ( morden dancing skills and participated in Stage dance for Hari Raya concert
  • Distinction in Art lesson , good at drawing and creating things and Expert in Painting and Coloring always helps others during class activities

CHIJ Saint Theresa Convent
Lower Delta Road

CHIJ.Theresa Student from Student
11.2023

University Overview

  • Full time student with Total of 6 Subjects.
  • Students of Food and Nutrition , with cooking Skills lesson .
  • Awarded for excellence House Leader contributions on Sports day Hockey league member
  • Completed CCA team member in Girls guide Safety & survival training & outdoors workshop . with excellent coaching in teamwork

Jurong Secondary School
Taman Jurong

N Levels from Food And Nutrition
11.2023

University Overview

  • Class monitor for being very understanding and Helpful towards peers and Teachers, offer counseling 1 on 1 with my classmates , and ensure Class environment is always clean and comfortable

  • A Member of Librarian Club , With teamwork and inspiration skills always ready . Always prioritize Cleanses and comfortable is our goal . Maintain the Library with new ideas of design poster and decoration to attracts Students . Replenish and improve the library space

Skills

  • Cleanliness
  • Personal grooming
  • Guest service
  • Hygiene standards
  • Customer service
  • Sales expertise
  • Team player
  • Food and beverage pairings
  • Hospitality service expertise
  • Warm and friendly

Timeline

Hotel Waiter

Andaz Hotel
01.2025 - 03.2025

Warehouse Assistant

Cogent Jalan Buroh
02.2024 - 12.2024

Retail Assistant

Marks & Spencer
09.2023 - 01.2024

Retail Cashier

Miniso
06.2023 - 12.2023

Institutions of Technology Education

Fulltime Nitec Student from Mechanical Technology

New Town Primary School

PSLE from Student

CHIJ Saint Theresa Convent

CHIJ.Theresa Student from Student

Jurong Secondary School

N Levels from Food And Nutrition
Jeslyna Azman