Jerry Tan

Cryptocurrency Exchange

• Taking the lead in driving the global OTC/P2P market growth and operations across all currencies, with a particular emphasis on USD, EUR, HKD, and TWD, catering to Chinese-speaking clients/ businesses worldwide
• Analyzed market data and tracked KPIs to evaluate strategy and planning, making data-driven decisions to optimize the marketplace's growth and profitability
• Collaborated closely with cross-functional teams, including Risk Management, Operations, Compliance and Product, to ensure that the marketplace maintained high standards and provided a superior trading experience for users

Cryptocurrency Exchange
• Primary Responsibility is to build up APMs with the objective of ensuring all users are able to on and off ramp fiat to crypto to fiat
• Evaluate, Select, Negotiate fees and Service agreements with Payment Partners to ensure Value Added Partnerships
• Build Relationships and onboard P2P merchants and Account Management
• Team lead role delegating tasks, create and track KPIs in order to evaluate Strategy and Direction
• Main point of contact at XT when working across departments, Marketing, User growth, Finance and Technical Operations

B2B SaaS
• Analyze, Plan, Market Research and create Strategy to find new Business and drive revenue
• Account Management, Structure, Negotiate and build Relationships to forge better Partnerships with
international clients
• Direct business development/ sales and purchasing teams to ensure smooth operation flow
• Managed team of 7, decision maker on product related issues, disputes and legal matters
• Consult internal stakeholders and shareholders during quarterly meeting on Market Situation,
Business Opportunities, Finance matters and Direction
• Identify key trends in the market to set Business Direction and develop products

• Specialized in providing Professional Financial Planning Services for High Net Worth Individuals

Mobile App Online to Offline Advertising platform (App as a Service)
• Main POC of the company responsible for on-boarding new merchants and driving user growth

• Coordinated with developers on tech development priorities based on feedback from merchants to ensure smooth, problem free app experience

• Hustled to get Commercial Partnerships, Sponsorships and funding
• Worked on ASO and Marketing Strategies using App metrics and data gathered to increase app
downloads, sign up and user retention rates

Mobile Apps Games Publisher and Payment Gateway
• Worked in the Game Credits (Cherry Credits) payment gateway marketing department
• Worked with the Digital Content Marketing team to implement and execute the platform's regional
marketing plan which resulted hitting 10% growth target in users every quarter
• Maintained and assisted client accounts (game developers) in their sales revenue by providing app
insights to data and metrics gathered
• Handled user complaints on the Cherry Credits payment gateway platform and feedback to the various client accounts under my watch to help them rectify and improve their games

• Maintained key client accounts across the North America and Middle East regions
• Managed clients' expectations to ensure sales agreement fulfillment