Xudong Sun
Summary
Experienced and results-driven manager with over 10 years of leadership in corporate governance, manpower management, and project oversight. Skilled in leading cross-functional teams to deliver complex projects on time and within scope, while ensuring alignment with organizational objectives. Proven track record in driving operational efficiency, implementing process improvements, and managing budgets effectively. Adept at stakeholder engagement, risk management, and resource planning to ensure successful project execution. Passionate about cultivating a collaborative work environment that enhances productivity and drives sustainable business outcomes.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Operations Manager
Asia-link Technology Pte Ltd
04.2016 - Current
- Lead and manage cross-functional teams across Operations, Sales, and Finance to drive business efficiency and deliver projects on time and within scope
- Plan and execute operational and strategic initiatives, applying project management methodologies to streamline workflows and ensure alignment with business goals
- Optimize daily operations by identifying bottlenecks, implementing process improvements, and tracking performance metrics
- Develop, review, and refine internal SOPs in response to stakeholder feedback, regulatory changes, and market dynamics
- Oversee project timelines, manage resources, and mitigate risks to support seamless execution and business continuity
- Coordinate with key stakeholders to evaluate opportunities, address threats, and deliver actionable strategic recommendations
- Monitor the company’s financial performance, ensuring accurate budgeting, effective cost control, and optimal resource allocation
Operations Executive
Asia-link Technology Pte Ltd
07.2014 - 04.2016
- Coordinated logistics and scheduling for domestic and overseas recruitment events, ensuring project timelines and stakeholder expectations were met
- Provided clear project scope, objectives, and deliverables to overseas business partners and suppliers, supporting effective collaboration and execution
- Maintained strong client relationships and acted as a key point of contact to ensure alignment of project requirements and service delivery
- Supported project tracking and reporting by preparing weekly operations updates for senior management
- Assisted in risk identification and issue escalation to ensure continuity in ongoing initiatives
Sales cum Customer Service Officer
Amasco Industries Pte Ltd
04.2014 - 07.2014
- Provided tailored product and service recommendations based on customers’ unique preferences and requirements, supporting solution-based selling and customer satisfaction
- Handled a high volume of sales inquiries and resolved after-sales issues promptly, ensuring a seamless customer experience and promoting brand loyalty
- Coordinated with internal teams, dealers, and subcontractors to coordinate delivery of goods, aligning with client expectations and contractual obligations
Education
Master’s Degree - Supply Chain Management
Curtin University of Technology
01.2014
Bachelor’s Degree - Logistics
Shanghai Maritime University
01.2012
Skills
- Efficiency improvement initiatives
- Project delivery management
- Resource distribution
- Performance analysis
- Effective team management
- KPI analysis
Certification
- Strategic Professional Certificate - Association of Chartered Certified Accountants (ACCA)
- IELTS Certificate - British Council
COMPUTER LITERACY & LANGUAGES
Microsoft - proficient
Mandarin - native
English - proficient
Timeline
Senior Operations Manager
Asia-link Technology Pte Ltd
04.2016 - Current
Operations Executive
Asia-link Technology Pte Ltd
07.2014 - 04.2016
Sales cum Customer Service Officer
Amasco Industries Pte Ltd
04.2014 - 07.2014
Bachelor’s Degree - Logistics
Shanghai Maritime University
Master’s Degree - Supply Chain Management
Curtin University of Technology
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