Jerosalem Del Socorro
Singapore
Summary
An incisive, highly organized, and dedicated professional with over 10 years of experience in streamlining processes and driving high performance. Skilled in team management and motivation, developing plans, and creating systems to enhance performance efficiency. Adept at managing multiple tasks and ensuring timely project completion. Demonstrated high performance and agility, with notable success in leading the transfer of processes to international teams, resulting in significant cost savings and improved aging control. Proven track record of effectively managing international teams to consistently achieve deliverables and meet set goals.
Overview
24
24
years of professional experience
Work History
Promotion Management Team - Assistant Manager
Unilever Singapore Private Limited
01.2016 - Current
- Supervise and lead offshore teams for promotion management-related operations
- Supporting promotion management processes for Modern and Distributive trade
- Ensure robust & efficient financial processes are in place to ensure accuracy of actuals & forecast
- Ensure process compliance is in place working with CCD and communicate out to related stakeholders
- Forecast consolidation from Customer Development (CD) team for the current month and for the next 2 months
- Support Finance Manager for promotion effective and learning
- Act as Finance Business partner for promotion management effectiveness
- Initiate and share learning to related stakeholders
- Contact point person for business partners (Sales/CCD/ FBP) for any Promotion management related concerns
- Contact person (finance representative) for Corporate and external auditors to ensure compliance to relevant elements of Financial Control Framework
- Involved in Customer Development (CD) and Finance Monthly Business Meeting
- Share monthly progress and issues for promo planning and claims during monthly meeting and identify gaps for action
- Process champion for various system applications and User acceptance test (UAT) representative for Unilever Singapore (USPL- S001)
Customer Development Executive
Unilever Singapore Private Limited
06.2012 - 01.2016
- Perform creation and modification of promotions in OPSOlight system and ensure accuracy of submitted promotions vs accruals
- Liaise closely with Order Processing Hub to ensure order fulfillment for orders with pricing issues
- Creation/ modification of Customer Trading/Rebate Agreements
- Product status update and list price/PPR maintenance in vWow system
- New customer account creation/modifications/blocking in SAP system
- Administrative support to cross functional teams
- Logistics support to Brand Building such as arrangement for sampling/ sponsorship, PR/ Media Kits and dispatch
- Manage/Tracking GRN for MR/CD Executive Incentives/ and for other indirects related expenses
- Generation of Reports being cascaded to LM, CD/TM and Finance Team for review and tracking of spending
- Escalates to Line Manager on matters related to promotion management issues
- Act as gate keeper & implement strict adherence to processes & cut offs
- Perform other Adhoc duties being assigned from time to time by the Line Manager and other stakeholders requirement being CD and BB
Administrative Accounts Executive
Foodedge Gourmet Pte. Ltd.
07.2010 - 05.2012
- In charge of sales and order processing for all 7-Eleven Singapore outlets (working knowledge with UBS Accounting/ Stock Inventory System)
- Providing customer service and processing of all sales related requests
- In charge of the company’s factory outlet
- Interacting with the public, attending to various customer inquiries, ensuring that every retail related products inquiry are properly handled
- Monitors inventory of stocks on the factory outlet
- Informing concerned department of items for replenishment, ensuring all items meet the standard inventory stock level
- Handling of sales related inquiries made through phone or email, directing each to the concerned group
- Sales order processing: Taking client calls and endorsing orders to concerned departments, ensuring that there will be available stocks to meet the customer’s requirement
- Sales order and invoice creation for Corporate accounts
- Posting of monthly sales orders and invoices
- Counter checking of all invoices issued as per encoded details in the User Business System (UBS Accounting System)
- Checking of items for delivery to ensure accuracy and quality of delivered goods
- Participating at all sales and marketing ventures of the company
- Performing prompt and efficient sales and general administration duties
- Performs other duties as assigned by the Sales and Administrative Manager
Administrative Manager
BCI Asia Phils., Inc.
08.2007 - 04.2010
- Reporting directly to the General Manager, ensuring on a day-to-day basis that the administrative functions are carried out
- Management of office in general
- Planning, organizing, providing leadership and controlling all administrative functions
- Communicate with the Chief Accountant of BCI based in Australia
- Providing specialized support to other departments and managers
- Database Management
- In charge with updates on the Company’s Account Management System (AMS)
- Prepares monthly summary of income, payments, as well as all the outstanding expenses
- Preparation of the monthly Profit and Loss report to be reviewed by the Company’s external accounting firm, to be submitted then to BCI Asia Group’s General Manager
- Updating of Customer-relationship-management system (CRM)
- Attend to various inquiries of clients/ subscribers related to projects, orders and sales/subscription matters
- Coordinates in general with the Subscription Department based in Singapore on all Subscription related matters
- Coordinates with accounting firm for financial related matters; payroll, preparation of checks, government remittances, etc
- Prepares correspondences, forms, vouchers and other documents related to the organizational unit assigned
- Confirm, invoice product orders and sales in the internal online system
- Monitoring of the company's financial cash flow and receivables
- Scheduling of company payables
- Performs a variety of administrative duties such as negotiating pricing agreements with suppliers, process bills and invoices for payment
- Providing training and development, supervise liaison staff and other support staff
- Oversee collection and keep records
- Attends to variety of administrative details such as keeping informed of departmental activities, transmitting information, developing, implementing and interpreting policies and procedures as well as making disciplinary recommendations
- Performs other duties as assigned by the General Manager
Assistant Administrative Manager
Goldmove Motors Corp.
08.2004 - 07.2007
- Performs other duties as assigned by the General Manager
- To assist the Immediate Head in the development of sound policies and procedures and ensures proper implementation of approved policies
- Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records
- To develop and maintain the masterfile databases (customer, supplier, contractor etc.) in the admin/accounting system
- Prepare and review operational reports and schedules to ensure accuracy and efficiency
- Plan, administer and control budgets for contracts, equipment and supplies
- Oversee the maintenance and repair of machinery, equipment, and electrical and mechanical systems
- Manage leasing of facility space
- Achieves financial objectives by anticipating requirements; submitting information for budget preparation; scheduling expenditures; monitoring costs; analyzing variances
- To participate in semi-annual and annual inventory count and ensure accuracy thereof
- To assist in the system design and development of computerized system relating to and/or affecting finance functions; including implementation, evaluation and monitoring thereof
- Other duties that management may assign from time to time
Executive Secretary
Digital Telecommunications Phils., Inc. (DIGITEL)
11.2001 - 07.2004
- Manages and maintains the Office of the VP/ GMs central files on Sales Reports, Confidential memos and correspondences and other pertinent internal and external memorandums
- Schedules the VP/ GMs meetings and ensuring that all attendees are properly informed
- Prepares various correspondences, memorandum and reports like liquidation report of expenses incurred during meetings/ planning, monthly office supply inventory, computer and peripherals inventory updating and monthly OPEX report based on SAP access
- Prepares the weekly, monthly and YTD reports of Customer Care on DVXP/ DCXP, Digikard Sales, Conversion to non metered plan, Top Customer complaints and Service Level Standard
- Sorts all incoming and outgoing documents of the Office of the VP/GM, ensuring that communications are routed to the concerned officer/ staff, monitored and recorded, and filed systematically for easy retrieval and reference
Corporate Sales Assistant
Digital Telecommunications Phils., Inc. (DIGITEL)
11.2001 - 10.2002
- Created effective organizational and filing systems
- Assembling data resources materials, encoding the data into spreadsheet or document file as required, updating and maintaining the data
- Organizing and filing Corporate Sales information materials, correspondence, reports and other various documents
- Systematic and prompt procedure of distribution, delivery and receipt of Corporate Sales documents and mail
- Developed, formatted and maintained databases
- Answered incoming calls and in-person inquiries form clients and colleagues; treated each person with respect and provided information and referrals
- Drafts, prepares, distributes letters/ memos for important notices and/or request requires by the VP for Corporate Sales
- Responsible for the timely order and preparation of the necessary forms for office materials request, ordering and maintaining the inventory levels of office supplies and materials required by the Corporate Sales group
- Ensures the timely follow-up of pending items
- Ensures reconciliation of items
- Supports/ acts as the EXECUTIVE ASSISTANT of the VP of Corporate Sales with all his necessities in terms of meeting arrangements and in admitting visitors
- Informs him about the alterations in the meeting schedule immediately and other meeting to attend to via text message and/or email
- Assist in all necessary preparations during important meetings and presentations by helping to prepare the venue, the presentation materials as well as the food to be served
- Prepares the expense reimbursements of the VP
- Preparation of Reports/ Monitoring of Accounts/ Database management
- Prepares Weekly/ Monthly/ Quarterly and Annual Sales Report of the group that is presented during weekly regular meeting and Operations and Business Meeting (OBM)
- Monitors the movement of each account, do consistent follow-up to the concerned group to expedite installation and activation of the service
- Maintains database in MS Access and spreadsheets to be able to produce accurate reports and ensure timely submission
Project Coordinator
Goodline Staffers And Allied Services, Inc.
01.2001 - 10.2001
- Assigned to plan and organize daily operation of the special project department
- Responsible for evaluation of prospective applicants
- Orient selected applicants on the guidelines and procedures including basic requirements, expenses and allowances
- Monitors daily activities of the department
- Secure all documents including agreement/ contract of pre-selected applicants
- Review and update summary of applicants for interview, presentation and endorsement to respective government agencies
- Clerical administration
- Secure all documents including agreement/ contract of pre-selected applicants
- Review and update summary of applicants for interview, presentation and endorsement to respective government agencies
- Maintains database of all incoming and deployed applicants
Education
Bachelor of Science - Business Administration, Major in Computer Information Systems
Far Eastern University- FERN
Manila, Philippines01.2001
Secondary Education -
Ramon Magsaysay Highschool
Manila, Philippines01.1997
Elementary Education -
New Era University
Manila, Philippines01.1993
Skills
- Team Management
- Process Optimization
- Project coordination
- Effective communication
- Analytical Skills
- Agility
- File organization
- Training coordination
- Document management
Personal Information
Date of Birth: Nov. 13, 1980
Gender: Female
Nationality: Filipino
Marital Status: Single
Timeline
Promotion Management Team - Assistant Manager
Unilever Singapore Private Limited
01.2016 - Current
Customer Development Executive
Unilever Singapore Private Limited
06.2012 - 01.2016
Administrative Accounts Executive
Foodedge Gourmet Pte. Ltd.
07.2010 - 05.2012
Administrative Manager
BCI Asia Phils., Inc.
08.2007 - 04.2010
Assistant Administrative Manager
Goldmove Motors Corp.
08.2004 - 07.2007
Executive Secretary
Digital Telecommunications Phils., Inc. (DIGITEL)
11.2001 - 07.2004
Corporate Sales Assistant
Digital Telecommunications Phils., Inc. (DIGITEL)
11.2001 - 10.2002
Project Coordinator
Goodline Staffers And Allied Services, Inc.
01.2001 - 10.2001
Bachelor of Science - Business Administration, Major in Computer Information Systems
Far Eastern University- FERN
Secondary Education -
Ramon Magsaysay Highschool
Elementary Education -
New Era University
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