Jeremy Yang
Summary
An organized and reliable individual who is able to manage multiple priorities with a positive attitude. Ability to take on additional responsibilities to meet the goals of the team. In search of and maintain a full-time position offering professional challenges requiring excellent interpersonal skills, time management and problem-solving abilities.
Overview
13
13
years of professional experience
Work History
Senior Facilities Admin
Deloitte & Touché LLP
10.2018 - Current
- Responsible for day-to-day facilities & building maintenance
- Perform routine checks and ensure all preventive and corrective maintenance regime are carried out according to authorities’ legislations, industry standards and company policies
- Ensure the accuracy of maintenance report after each FM maintenance is done and take appropriate measures to follow up with the contractor and monitor the progress of any follow up corrective actions to be taken until work completion
- Supervision of contractors and vendors in maintenance/ renovation work and ensure that the work carried out smoothly and safely
- Manage the work schedule of contractors/ vendors to ensure the work/project complete within the timeline with minimum disruption to the staff
- Regularly check and ensure that all office premise is in good working condition and take immediate actions to rectify any defects
- Attend to user’s feedback promptly and ensure any rectification works are done with minimum disturbance
- Coordinate with users on their Meeting room or Training room setup request
- Performing Meeting room & Training rooms set up and restoration (e.g., seating arrangement, opening/ closing of operable walls and others)
- Prepare and submit weekly & monthly work reports to manager
- Obtain comparative quotes from vendors/ contractors for repairing, purchasing or minor office renovation to achieve cost effectiveness, service efficiency and to compliance with internal and external regulations such as ISO
- Maintain an inventory of office supplies and equipment, monitor stock levels and reorder supplies when necessary
- Assigning staff locker to users and providing locker passcodes reset.
- Support WSH activities such as Fire Drill, evacuation drills, etc.
- Ensure fire safety and workplace safety compliance.
- Ensure security & safety of the premises which include assisting and working along with building management and security officers in managing guest and vehicular traffic when required.
- Support and assist the facilities manager if any ad-hoc office renovation or fit-outs project.
- Overseeing the construction work on site and attending site meetings
- Assisting facilities manager to schedule manpower rostering for overtime(OT) work
Document Processing Officer
CHUBB Insurance Singapore
03.2017 - 10.2018
- Managing daily operation of document processing and liaise with Share Service Unit (SSU) and IT department to ensure smooth operation
- Printing monthly/ annually statement for policies holder
- Generate daily & monthly print report and update manager
- Analyses daily Enrolment fulfillment and ensure all fulfilment and correspondence meet SLA & GIA code of conduct
- Scanning daily worksite, finance, billing enrollment fulfilment
- Filing and archiving of documents via Crown or Iron Mountain
- Operate enveloping machine to envelope client monthly/ annually statement
- Arrange local/overseas courier services & postal mail (e.g., Singpost, DHL, LDS).
- Stock management of stationary, insurance brochure and other supplies
- Handling Email Blast, Apollo Cases & printing of client insurance cards
Scanning Team Leader
Williams Lea (@ Barclays)
08.2015 - 12.2017
- Specialized in Client Account Opening and ensuring accuracy of client’s data in Account Documentation
- Perform KYC Checks for prospect Clients for Individual, Joint, and corporate accounts on World Check, Lexis Nexis & Google
- Perform Level 1 Data Entry into Avaloq System for Individual, Joint, Corporate & Trusts Accounts
- Generating and mailing out of Bank letters for Clients (Welcome Letters, Dormant Closing Letters, Online Banking Welcome Letter, etc.)
- Perform Scanning on Client’s Static Documents for Account Opening, modifications, and transactions
- Conduct Signature Verification on Client’s static date amendments, transactions
- Generating and presenting monthly client’s report and meeting minutes with management of the company
- Maintaining and writing of team’s operational procedures and process flow
- Organizing employee’s programs and outings
- Assist Supervisor in all administrative and reporting periodically.
- Initiate and maintaining Client’s database in Share point database.
- Managing staff annual leave and other requests
- Responsible for Planning and maintaining all contract employees.
- Rolling out training plans and conducting job rotation training for team members
- Liaising with Private Banking Executive to facilitate their client’s requests.
Mailroom/Printing Team Leader
Williams Lea (@ JPMorgan Chase Bank)
12.2013 - 08.2015
- Receiving of incoming mails that are accountable for
- Attend to phone, e-mail & walk-in enquiry
- Collecting of Postal mail from letter box
- Sort all incoming letter box mail and send it out to respective pigeonhole
- Verifying of incoming/postal ambiguous mails
- Printing of monthly statement for bank
- Handling of PacTrac as know as Scanning device
- Able to operate X-ray & enveloping machine
- Monitor stock supply (e.g., Stationeries, envelope) Arrange local/overseas courier services
- Sending overseas courier mail via DHL Easyship
- Sending incoming mail to respective user/department
- Receiving/Releasing of cheque & trade document
- Responsible for Planning and maintaining all contract employees.
- Rolling out training plans and conducting job rotation training for team members
- Liaising with bank secretaries to facilitate their client’s requests.
- Liaising with Vendor for courier/printing of documents (e.g., original L/C) Opening of incoming mail received from couriers that contain L/C document/ Bill of Lading
- Record entire document that is opened and send it to respective department Officer
- Submit daily statistics report to manager
- Preparing & presenting monthly client’s report and meeting minutes with management of the company
Mailroom Assistance-Supervisor
Singpost (@ Sumitomo Mitsui Banking Corporation)
04.2013 - 10.2013
- Receiving of incoming courier document
- Verifying of incoming ambiguous courier document
- Attend to walk-in and phone enquiry
- Receiving incoming bag from Transnational and Singpost Dispatch
- Arrange ad-hog urgent out-going courier pick up
- Recording of income cheque, remittance letter detail, incoming government letter and return mail
- Monitor the stock supply of flyer & courier company consignment note
- Sort all incoming letter box mail and send it out to respective department
- Opening of incoming mail received from DHL, OCS, and TNT courier that attention to SMBC/ contain LC document/ Bill of Lading
- Record the entire document that is opened and send it to respective department Officer.
Mailroom/Scanning Associate
Williams Lea (@ Aviva)
09.2011 - 02.2013
- Scan, sort, and index documents according to procedures
- Perform data entry of materials from source documents to system
- Support mailroom and IT room services when needed
- Support other duties assigned
- Prompt response to client’s queries, such as assist clients in locating files
- Ensure accuracy, integrity, and completeness of data
- Communicate and interact with clients in a professional, positive, and courteous manner
- Contribute to the team through cooperation and participation
- Communicate effectively with and update manager on a timely manner
- Maintain confidentiality and always exhibit a professional decorum.
Education
Diploma in Business Administration -
Kaplan Higher Education Institute
Singapore12.2014
ITE(AMK) Precision Engineering (Nitec)
Singapore12.2008
Beatty Secondary School (N-level)
Singapore12.2006
Kheng Cheng Primary School (PSLE)
Singapore12.2002
Skills
- Problem-Solving
- Teamwork and Collaboration
- Organizational Skills
- Team Collaboration
- Vendor Collaboration
- Equipment Troubleshooting
- Corrective Action Planning
Driving licenses
Class 3
Contact number
+65 91277701
Availability date
8 weeks’ notice period is required.
Core curriculum activities
YOG, 2010, Was involved in Youth Olympics Game in Years 2010 during National Service. Job Scope was Operation Clark, must coordinate with Comfort Delgro bus driver, despatching buses to the location to pick up the Youth Olympics player to the Stadium.
Personal Information
- Date of Birth: 05/11/90
- Gender: Male
- Nationality: Singaporean
- Marital Status: Single
Languages
English
Chinese (Mandarin)
Timeline
Senior Facilities Admin
Deloitte & Touché LLP
10.2018 - Current
Document Processing Officer
CHUBB Insurance Singapore
03.2017 - 10.2018
Scanning Team Leader
Williams Lea (@ Barclays)
08.2015 - 12.2017
Mailroom/Printing Team Leader
Williams Lea (@ JPMorgan Chase Bank)
12.2013 - 08.2015
Mailroom Assistance-Supervisor
Singpost (@ Sumitomo Mitsui Banking Corporation)
04.2013 - 10.2013
Mailroom/Scanning Associate
Williams Lea (@ Aviva)
09.2011 - 02.2013
Diploma in Business Administration -
Kaplan Higher Education Institute
ITE(AMK) Precision Engineering (Nitec)
Beatty Secondary School (N-level)
Kheng Cheng Primary School (PSLE)
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