JEREMY TOH

• Managing Special Corporate Segment across various industries; Aerospace & Aviation, Pharmaceutical, Logistics, Associations and Consulting. Constantly driving revenue growth in guestrooms, group bookings, catering, F&B establishments and retail.
• Developed strong client relationships for repeat business and increased referrals.
• Achieved year-over-year Average Daily Rate (ADR) growth for 2023 & 2024 RFP accounts through effective negotiations and strategic pricing
• Devised and executed targeted sales strategies to drive business from key accounts, aligning with organizational objectives and maximizing revenue potential.

• Oversaw rooming listings for group accommodations, corporate accounts, FIT and OTA bookings, including rate code setup and management.

Mirazur Pop-Up (A Three Stars: Exceptional Cuisine Restaurant, 2021 MICHELIN Guide)

• Worked with the Three-Michelin Star Mirazur Pop-Up by Chef Mauro Colagreco & team as Commis De Rang, delivering exceptional service during a once-in-a-lifetime opportunity.
• Contributed to a memorable guest experience, receiving positive feedback for service quality.

Facilities Management

• Led the transition of Straits Clan to The Mandala Club as Facilities Management Executive, overseeing the property's facilities portfolio.
• Managed vendors selection within budget and initiated the digitization of inventory data and processes to enhance work efficiency.
• Supported main and subcontractors through daily informal inspections, ensuring unsafe conditions were corrected and projects were completed with minimal incidents.
• Fostered strong relationships with contractors and colleagues, ensuring smooth project completions.