Jeremy Tan
Summary
Creative Business Development Manager with impressive track record of improving sales and growing company customer base. Innovative program management, strategic planning and team leadership skills. Successful team builder with exceptional communication abilities.
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets.
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
17
17
years of professional experience
Work History
Business Development Manager
Vanguard Aesthetics Pte Ltd
01.2015 - 12.2019
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Researched and identified opportunities for account growth, account penetration and market expansion.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Performed research to uncover potential target areas, markets and industries.
Business Loan Officer
Oracle Capital Pte. Ltd.
01.2012 - 12.2014
- Originated, reviewed, processed, closed and administered customer loan proposals.
- Submitted loan applications to underwriter for verification and recommendations.
- Maintained strict confidentiality of bank records and client information.
- Recommended loan approvals and denials based on customer loan application reviews.
Mortgage Loan Officer
Standard Chartered Bank
01.2010 - 12.2011
- Explained different types of loans pertaining to client situations.
- Explained very technical financial information to applicants in easy to understand language.
- Oversaw scheduling of timely loan closing to satisfy home builder and borrower needs.
- Fielded customer complaints and provided solutions.
International Travel Consultant
RCI Asia-Pacific Singapore
01.2007 - 12.2009
- Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers.
- Asked open-ended questions to better ascertain client needs and determine best international travel offerings.
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
- Arranged travel accommodations for groups, couples, executives and special needs clients.
Customer Service Representative
M1 Limited
01.2005 - 12.2006
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Recommended products to customers, thoroughly explaining details.
- Cultivated customer loyalty, promoted repeat business and improved sales.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Customer Service Representative
Hong Kong Shanghai Bank
01.2003 - 12.2004
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services and company information.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
High School Diploma -
Temasek Polytechnic
Singapore12.1999
Skills
- Customer Acquisition
- Sales and Marketing
- Business Development
- Business Objective Analysis
- Sales Presentation
- Teamwork and Collaboration
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Timeline
Business Development Manager
Vanguard Aesthetics Pte Ltd
01.2015 - 12.2019
Business Loan Officer
Oracle Capital Pte. Ltd.
01.2012 - 12.2014
Mortgage Loan Officer
Standard Chartered Bank
01.2010 - 12.2011
International Travel Consultant
RCI Asia-Pacific Singapore
01.2007 - 12.2009
Customer Service Representative
M1 Limited
01.2005 - 12.2006
Customer Service Representative
Hong Kong Shanghai Bank
01.2003 - 12.2004
High School Diploma -
Temasek Polytechnic
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