Jeremy Chia
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Concierge Staff position. Ready to help team achieve company goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Concierge Staff
MINDEF
01.2023 - Current
- Physical concierge assistance and phone call/email management for requests, queries and feedback.
- Resources (e.g. meeting rooms, workstations) and AV/IT system (e.g. projectors, TVs) management and basic troubleshooting.
- Perform services related to resource booking, entry and room card pass exchange for users.
- Consolidate and analyse resource utilisation data.
- Gather and analyse feedback from users.
- Facilitate recce sessions/event setup if required.
- Coordination for facilities management/fault reporting and rectification.
- Adhoc tasks (e.g. procure office supplies).
Waiter
Poke Theory
11.2022 - 12.2022
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Promoter
Royal Sporting House
10.2022 - 11.2022
- Identified interested and qualified customers to provide potential customers with additional information regarding product.
- Built professional network to establish and maintain relationships with community contacts, providers and others who may refer potential leads.
- Collected and managed all generated leads from promoters assigned to team on daily basis.
- Maintained clean, organized and professional work environment.
Promoter
Robinsons The Heeren
11.2014 - 03.2015
- Motivated team members to meet and exceed sales targets.
- Greeted customers warmly and pleasantly answered inquiries.
- Assisted customers with product selection based on individual needs and preferences.
- Organized and stocked merchandise to keep necessary levels for sales demand.
Education
Bachelor of Business - Business
Singapore Institute of Management
Singapore07.2026
Diploma in Industrial And Operations Management - Engineering, Singapore
Republic Polytechnic
Singapore05.2020
O Level -
Clementi Town Secondary School
Singapore, Null, Singapore01.2015
N Levels -
Clementi Town Secondary School
Singapore01.2014
PSLE -
Qifa Primary School
Singapore01.2010
Skills
- Microsoft Office, Excel and Word
- Microsoft Outlook and Email
- Physical assistance helping hand provided
- Help to troubleshoot some IT issues
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Timeline
Concierge Staff
MINDEF
01.2023 - Current
Waiter
Poke Theory
11.2022 - 12.2022
Promoter
Royal Sporting House
10.2022 - 11.2022
Promoter
Robinsons The Heeren
11.2014 - 03.2015
Bachelor of Business - Business
Singapore Institute of Management
Diploma in Industrial And Operations Management - Engineering, Singapore
Republic Polytechnic
O Level -
Clementi Town Secondary School
N Levels -
Clementi Town Secondary School
PSLE -
Qifa Primary School
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