Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jeremiah Jerome Pereira

Summary

Talented Manager with leadership, planning and organizational skills built throughout years of experience working in retail & food and beverage industry, dedicated to streamlining operations and uses sound judgment to create a lasting positive impact within the company.

Overview

8
8
years of professional experience

Work History

Retail Operations Manager

Actually Pte Ltd
09.2023 - Current
  • Managing a team of over 15 retail staff consisting of store supervisors & sales assistants across 1 Actually & 1 Fjällräven retail store at 313 somerset and 4 OUTSIDE stores located at Wheelock, Bugis Junction, Bali Lane & Marina Square.
  • Constant contact with sales, marketing, and management teams to develop solutions that accomplish revenue and company growth goals.
  • Maintained all key store equipment by repairing or replacing damaged items, liaising with vendor for hardware or software products issues and contractors for store unit matters.
  • Resolved issues for high-profile customers to build relationships and increase customer return spend.

Assistant Store Manager & Marketing Support

Global Partners Consulting Pte. Ltd
09.2021 - 09.2023
  • Recruited, hired and trained new employees, aimed at building high-functioning team focused on stock management, visual merchandising and general store operations.
  • Managed opening and closing procedures. Recommended changes to enhance efficiency of daily activities that greatly reduced time taken to submit reports and cut down admin errors.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads. This lead to the planning & execution of multiple event booth for trade fairs and pop up counters in major department stores such as Isetan Scotts at Shaw house & Yue Hwa Chinese Products Emporium at Chinatown.

Safe Distancing Ambassador

Enterprise Singapore
12.2020 - 07.2021
  • To assist Enterprise Singapore's outreach efforts on social distancing . Advise and guide establishments/consumers to observe safe distancing measures in public places, eg, Maintain 1-meter distance, wear masks, use contact tracking, etc.
  • Monitor establishments' level of compliance with accordance to advisories, Submit hourly reports of situation on the ground.
  • Support in any other precautionary measures/administrative functions related to COVID-19.

Craft Beer Bar Manager

The Great Beer Experiment
07.2018 - 06.2020
  • Managed team of 3 employees, overseeing hiring, training, and professional growth of employees.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, Mead and mixers.
  • Performed opening and closing duties, submitted daily & monthly sales reports and prep cash deposit.
  • Development of content for brand awareness, product launches and other update on social media platforms. (Facebook / Instagram)
  • Managed bar online sales channels (Shopify/Redmart /GrabFood). Packing of products & coordination with delivery partners to ensure products arrive fast and without breakage.

Retail Sales Associate

Challenger
12.2017 - 06.2018
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to brand and category.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.

Retail Sales Consultant (Part-Time)

Aztech
01.2017 - 04.2017
  • To promote Aztech BLINK WIFI battery operated & cloud storage security camera and other smart home tech products at event roadshows and Challenger outlets.
  • Identified interest in customers by explaining products and services and initiating conversations.
  • Recommended specific product options to meet customer needs.

Retail Sales Consultant (Part-Time)

D-LINK
08.2016 - 12.2016
  • To promote D-LINK IP WIFI home security cameras, home networking WIFI router and network repeaters at event roadshows and Challenger outlets.
  • Engaged in friendly conversation with customer to better uncover individual needs. Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Retail Sales Associate

Lamy
09.2015 - 04.2016
  • Greeted customers and helped with product questions, selections, and purchases.
  • Used POS system to check pricing, scanned items, applied discounts, process sales, returns. printed receipts to ring up customers.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.

Education

Foundation Studies -

Kaplan
2017

Information Technology & System Administrator -

ITE
2014

N Level -

St Patrick's Secondary School
2012

PSLE -

St Stephen's Primary School
2008

Skills

  • Training and Development
  • Customer Service Management
  • Operations Oversight
  • Recruitment and Hiring
  • Conflict Resolution
  • Delegating Work

Languages

English (Native language)
Mandarin (Spoken Basic)

Timeline

Retail Operations Manager

Actually Pte Ltd
09.2023 - Current

Assistant Store Manager & Marketing Support

Global Partners Consulting Pte. Ltd
09.2021 - 09.2023

Safe Distancing Ambassador

Enterprise Singapore
12.2020 - 07.2021

Craft Beer Bar Manager

The Great Beer Experiment
07.2018 - 06.2020

Retail Sales Associate

Challenger
12.2017 - 06.2018

Retail Sales Consultant (Part-Time)

Aztech
01.2017 - 04.2017

Retail Sales Consultant (Part-Time)

D-LINK
08.2016 - 12.2016

Retail Sales Associate

Lamy
09.2015 - 04.2016

Foundation Studies -

Kaplan

Information Technology & System Administrator -

ITE

N Level -

St Patrick's Secondary School

PSLE -

St Stephen's Primary School

Similar Profiles

CREATE PROFILE
Jeremiah Jerome Pereira