Jeongmi Kim (Olivia)
Summary
Work Experience
• Cabin Crew, Singapore Airlines
(09/2023 – NOW)
Provided in-flight service, ensuring passenger safety and comfort.
• Protocol Officer, Incheon International Airport, South Korea (01/2022 – 07/2022)
Assisted VIP passengers with arrival, departure, and transit procedures.
Education
• Language Program, Jilin University, China (03/2019 – 01/2020)
Completed a one-year intensive Chinese language course.
Overview
2
2
years of professional experience
Work History
Cabin Crew Member
Singapore Airlines
09.2023 - Current
Education
Hansung University
Seoul, South Korea 02.2022
Skills
- Trilingual in Korean, English and Chinese
- Customer assistance
- Equipment monitoring
- Cultural sensitivity
- Initiative-taking
- Safety awareness
- Complaint handling
- Assertiveness
- Multilingual proficiency
- Passenger assistance
- Grooming and personal hygiene
- Flight preparation
- Jet lag management
- Global distribution systems
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Advanced (C1)
Korean
Bilingual or Proficient (C2)
Timeline
Cabin Crew Member
Singapore Airlines
09.2023 - Current
Hansung University