Jenny Lim Yen Nee
Summary
Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
10
10
years of professional experience
Work History
Sales Team Lead
BIT Solution Pte Ltd
01.2023 - Current
- Increased sales revenue by implementing targeted sales strategies and team training sessions.
- Facilitated knowledge sharing among team members through regular meetings, fostering collaborative work environment that encouraged innovative thinking.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Inside Sales Manager
BIT Solution Pte Ltd
01.2021 - 12.2022
- Developed strong relationships with clients through consistent communication and exceptional customer service.
- Mentored junior team members on best practices for inside sales techniques, fostering culture of continuous improvement within department.
- Increased sales revenue by implementing effective inside sales strategies and techniques.
Inside Sales Specialist
BIT Solution Pte Ltd
03.2017 - 12.2020
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by efficiently managing high volume of inbound leads and promptly responding to customer inquiries.
- Used digital methods and traditional telephone approaches to generate sales leads.
Account Manager
Dell Technologies
07.2014 - 03.2017
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
Education
MBA - Business Administration
Murdoch University
Singapore04.2024
Bachelor of Management - Major in Marketing And Minor in Psychology
Universiti Sains Malaysia
Malaysia09.2014
Skills
- Cross-selling strategies
- Sales pitching
- Teamwork and Collaboration
- Client Relationship Building
- Goal-Oriented
- Sales Forecasting
Accomplishments
- Successfully generated a 200% increase in revenue for renewal and run-rate business in FY 2021, doubling the previous year's figures through strategic sales initiatives tailored to customer needs.
- Honored as "Best Sales Person of the Year" for consistently achieving the highest annual sales targets over a five-year period.
- Achieved the highest sales figures for the newly launched Managed Services package, demonstrating exceptional ability in introducing and selling new products.
Timeline
Sales Team Lead
BIT Solution Pte Ltd
01.2023 - Current
Inside Sales Manager
BIT Solution Pte Ltd
01.2021 - 12.2022
Inside Sales Specialist
BIT Solution Pte Ltd
03.2017 - 12.2020
Account Manager
Dell Technologies
07.2014 - 03.2017
MBA - Business Administration
Murdoch University
Bachelor of Management - Major in Marketing And Minor in Psychology
Universiti Sains Malaysia
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