Summary
Overview
Work History
Skills
Languages
Timeline
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JENNY CHAI YING QIAN

Summary

Dynamic beautician with extensive experience at STRIP PTE.LTD., specializing in personalized beauty consultations and advanced hair removal techniques. Proven ability to build strong client relationships and enhance satisfaction through exceptional communication and attention to detail. Committed to maintaining a hygienic environment and delivering outstanding customer service.

Overview

2026
2026
years of professional experience

Work History

Beautician

STRIP PTE.LTD.
06.2023 - Current
  • Performed skin analysis to recommend personalized beauty treatments.
  • Maintained cleanliness and organization of workstations and tools for optimal efficiency.
  • Developed strong client relationships through effective communication and consultation skills.
  • Maintained a clean, hygienic work environment to ensure client safety and comfort throughout treatments.
  • Enhanced client satisfaction by providing personalized beauty consultations and recommending suitable treatments.
  • Built a loyal clientele through excellent communication skills and attention to detail in all beauty services provided.
  • Increased customer loyalty with exceptional customer service and follow-up care advice.
  • Utilized advanced techniques in hair removal, including waxing, threading, and laser procedures.

Spa Therapist

SPA 9
2020 - 05.2023
  • Delivered customized spa treatments to enhance client satisfaction and wellness.
  • Collaborated with team members to maintain a clean and organized treatment environment.
  • Educated clients on post-treatment care for optimal results and long-term benefits.
  • Assisted in developing new treatment protocols to improve service offerings and efficiency.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Provided safe, effective, and appropriate massage therapy techniques during customer appointments.

Front Desk Receptionist

SPA 9
2018 - 2019
  • Greeted and assisted clients, ensuring a welcoming atmosphere.
  • Managed appointment scheduling using booking software to optimize service flow.
  • Handled inquiries via phone and email, providing accurate information promptly.
  • Processed payments and maintained accurate transaction records for services rendered.
  • Developed strong working relationships with team members, fostering a positive work environment.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.

Skills

  • Waxing services
  • Safety and sanitation
  • Massage techniques
  • Appointment scheduling
  • Sales and upselling
  • Hair removal methods
  • Skin analysis
  • Waxing treatments
  • Client consultations
  • Relationship building and management
  • Product upselling
  • Clear communication

Languages

English
Intermediate (B1)
Chinese (Mandarin)
Advanced (C1)
Malay
Intermediate (B1)

Timeline

Beautician

STRIP PTE.LTD.
06.2023 - Current

Spa Therapist

SPA 9
2020 - 05.2023

Front Desk Receptionist

SPA 9
2018 - 2019
JENNY CHAI YING QIAN