Jennifer Yeo

• This is a volunteer position teaching English to wives of expatriates working in Singapore

Reported directly to the General Manager, and coordinated with the GM on different operational issues and activities.

Main duties are as follows:

• Donor administration - managed, filtered and check donations that came in though various modes to ensure accuracy of records for finance and audit purposes.
• Donor relationship - maintained good working relationships with large donors and recurring donors.
• Event planning and execution - worked with donors and fundraisers on their events. Often giving suggestions and ideas on successful event execution.
• Media press release - wrote media release for the events and worked with media partners for news coverage.
• Social media platforms - update events on the charity's website.
• Audit disbursements - conducted audits to ensure that funds disseminated to schools and social service agencies are properly disbursed to beneficiaries.
• Board Secretariat - ensured that Board papers are prepared correctly, and disseminated timely. Prepared the facilities for board meeting and refreshments.

Started as a Personal Assistant (PA) (Oct 2008 to 2011) and reported to the Director of Communications, Community and International Relations Division, and later as a PA to the Director of Policy Division and also the Digital Broadcasting Deployment Office (DBDO)

• Promoted to an Assistant Executive (Jan 2012 to Mar 2013) and then to Executive (Apr 2013 to Sep 2013) - Policy Division. Managed events and provided administrative support for media engagement and supported the Competition and Consumer Policy team and did research, prepared survey questionnaire, data analysis and also provided administrative support.

Reason for leaving - to explore working in the social service sector.

Reported directly to the CEO of Pulsemetrics. Job scope were as follows:

• Account management of clients.
• Worked with the IT team and the clients in the scheduling and coordinating of data mining activities of clients' Customer Loyalty Programs
• Increased client satisfaction by building strong relationships and addressing their needs promptly, ensuring timely communication and effective project execution.

Reported directly to the CEO of the company. Job scope are as follows:

• Promoting e-Learning and 3D imaging solutions to customers such as schools and airlines.

Reported directly to the CEO. Job scope includes:

• Promoting and sale of e-Learning solutions to schools and organisation. Job function also included cold calls.

Reported directly to the Marketing Director. Job scope included:

Product Manager (Logistic Management System)

• Sales, business development and project management of the LMS solution from Germany to the logistics and freight industry. Worked with the CEO, CFO and IT managers on their requirements (requirement study) to customise solutions for their operational needs.
• Communicated effectively with the inhouse systems team (who reported to me) on delivery deadlines, delivery updates on project milestones, system integration. software testing and successful deployment.

Senior Marketing Executive (Electronic Cargo Booking System)

• Sales, account and project management. Clients included logistics companies and airlines
• Software installation and testing
• Prepared customised user guides for clients
• System integration and deployment

Reported directly to the Director for Manufacturing Cluster. Job scope includes:

• Ensure the proliferation and increased use of IT and technology solutions by SMEs in the manufacturing and logistics sectors.
• Administrative functions included - organizing seminars, speech writing, press release, prepare management reports, writing and producing brochures

Reported directly to the Marketing Director. Job scope included:

• Sales, business, account and project management of key projects in trade (TradeNet), finance ($Link), petrochemical (PRISM), manufacturing (EDIman), medical (MediNet) and retail (RetailNet)sectors.
• Worked and co-ordinate with Trade Development Board and Customs & Excise Department to implement the first 3% GST in Singapore.
• Channel marketing and management of distributors in Malaysia for TradeNet.
• Maintained high rate of satisfaction through addressing issues promptly and building good lasting work relationships.
• Monthly meetings with EDB and NCB to provide up-to-date statistics of companies who adopted PRISM for the petrochemical industry.
• Worked with managers of local refineries in Jurong Island under the LIUP (Local Industry Upgrading Program) to that their workers (both local and foreign) are trained and their training progress are updated in the system.
• Administrative functions in coordinating account set up and software and system testing.

Reporting to the Marketing Manager of the Digital-NTU Training Centre. Job scope included:

• Ensure smooth day-to-day running of the Training Centre
• Marketing of training courses to clients who had purchased DEC mainframes and software
• Management of training materials - ensuring that training materials are updated, printed and sufficient for the next training session with clients.
• Co-ordinate regional support with other DEC training centers and subsidiaries for instructors and materials.
• Organised training rooms, transport and refreshments
• Supported DEC Malaysia in marketing events held in Malaysia

Reported directly to the Marketing Manager. Job scope included:

• Set up of the first Library in Singapore.
• Provided cataloging and inventory management of brochures,
• Helped the Marcom team plan regional events (held in Singapore). Worked with hotel's conference team in providing accommodation and F&B for attendees.
• Helped the Marcom team prepare press kits