Jennifer M. TSAO
Singapore
Summary
Dynamic business development professional with deep experience driving profitable growth across ASEAN and Asia. Proven ability to lead regional sales, expand market presence, and manage cross-functional teams. Strong communicator with expertise in client relations, strategic partnerships, account management, and project execution. Highly adaptable, results-driven, and skilled in multicultural environments. Native in Mandarin and fluent in English. Singapore Permanent Resident.
Dynamic individual with hands-on experience in business development and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
19
19
years of professional experience
Work History
Sales Manager / Singapore Branch Manager
Cyberlinks Co. Ltd (TYO :3683)
01.2019 - Current
- Spearheaded new business acquisitions by delivering tailored cloud-based and on-premise retail solutions, resulting in 20% revenue growth (2019–2024).
- Built and led a high-performing team of 6 spanning sales and technical roles, ensuring seamless delivery of business development, deployment, development, and maintenance Develop and execute regional sales plans aligned with headquarter objectives.
- Designed and executed strategic regional sales plans aligned with HQ, capturing major ASEAN market opportunities and supporting rapid expansion for top global retailers. Manage rapid ASEAN roll-out strategic projects for prestigious global retailers.
- Developed and maintained robust relationships with key accounts, consistently exceeding client expectations and identifying upsell opportunities. Expend and manage partnerships with distributors, channel partners and strategic alliances throughout Asia.
- Established, expanded, and managed partnerships with distributors and channel partners across Asia, strengthening the company’s market share and profit by 20%.
- Regularly reported sales pipeline, forecasts, and performance to Japan headquarters, ensuring data-driven decisions.
- Efficiently led crisis management by rapidly mobilizing resources and resolving regional client issues.
Sales Account Manager - Secured Transaction
THALES GROUP (GEMALTO)
01.2013 - 01.2017
- Drove 30% increase in revenue and market share within two years by cultivating channel partnerships and securing major accounts.
- Closed the first worldwide reference deal for innovative digital banking solutions and received 2014 Best Employee recognition for this accomplishment.
- Enhanced client satisfaction through rapid issue resolution and expert account management.
- Promoted and cross-sold e-banking and mobile authentication solutions to drive additional growth.
Customer Service Officer – Secure Transaction
THALES GROUP (GEMALTO)
01.2010 - 01.2013
- Accelerated delivery lead-times by bridging communications between clients and multiple internal teams, boosting process efficiency and revenue by 30%.
Loan Officer
FAR EAST NATIONAL BANK
01.2008 - 01.2010
- Built and developed a strong network of business relationships to generate new corporate lending opportunities.
Management Associate
PREFERRED BANK (Nasdaq: PFBC)
01.2007 - 01.2008
- Conducted risk analysis and due diligence for a USD 250M commercial real estate and construction loan portfolio under the mentorship of senior leadership.
Education
M.S. - Direct & Interactive Marketing
NEW YORK UNIVERSITY
New York City, US01.2006
B.A. - Italian, Minor in Business Administration
FU-JEN CATHOLIC UNIVERSITY
Taipei, Taiwan01.2004
Skills
- Goals and performance
- Verbal and written communication
- Direct sales
- Analytical problem solver
- Solution selling
- Persuasive negotiations
- Business development and planning
- Resolution-oriented
- Vendor management
- Pipeline management
- Strategic partnerships
- Client relationship management
Timeline
Sales Manager / Singapore Branch Manager
Cyberlinks Co. Ltd (TYO :3683)
01.2019 - Current
Sales Account Manager - Secured Transaction
THALES GROUP (GEMALTO)
01.2013 - 01.2017
Customer Service Officer – Secure Transaction
THALES GROUP (GEMALTO)
01.2010 - 01.2013
Loan Officer
FAR EAST NATIONAL BANK
01.2008 - 01.2010
Management Associate
PREFERRED BANK (Nasdaq: PFBC)
01.2007 - 01.2008
B.A. - Italian, Minor in Business Administration
FU-JEN CATHOLIC UNIVERSITY
M.S. - Direct & Interactive Marketing
NEW YORK UNIVERSITY