Jennifer Nazaire

• Leveraged POS system to manage sales transactions, process credit cards and print receipts.
• Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
• Minimized customer service complaints by expertly managing customer expectations during busy periods.
• Answer incoming calls to the restaurant and provide appropriate service
• Assisted customers in locating products, answering questions, and offering product.
• Maintained a clean and organized sales floor, restocking shelves and ensuring products were well-displayed.
• Maintained guest privacy and confidentiality when handling sensitive information such as reservation details or personal preferences.

• Analyzing, Journalizing and Posting daily transactions.

• Checking daily transactions.

• Checking monthly reports and deposits

• Computing, analyzing, posting and providing Performance Reports (Monthly & Quarterly)

• Preparing and providing Bank Reconciliations.

• Entered weekly sales and customer count sheets for review by management.

• Cash handling and processing of cash/check deposits, withdrawals, check encashment, wire transfer transactions, closing of accounts; signature verification.
• Maintained a balanced cash drawer with meticulous attention to detail, ensuring accuracy in all transactions.
• Calculated fees due, interest and change for customer transactions.
• Performed account maintenance by closing out accounts and changing customer addresses.
• Processed applications for new accounts.
• Performed end-of-day reconciliation tasks accurately, contributing to smooth daily closeout procedures within the branch.
• Assisted customers with loan applications and document preparation, facilitating a streamlined approval process for borrowers.
• Assisted customers with banking needs and inquiries.
• Executed wire transfers, stop payments and account transfers.
• Trained new hires on customer service policies and procedures.
• Created teller schedule to keep weekly and weekend shifts properly staffed.
• Answered inquiries regarding checking and savings accounts and other related products.
• • Sells the Bank's and subsidiaries' products and services.
• • Handles outward cheques clearing operations.

• Greeted and engaged customers in a friendly and professional manner, fostering a positive shopping atmosphere.

• Conducted jewelry transactions using the store's POS system, processing payments and gift wrapping purchases.

• Assisted with inventory management by conducting regular stock checks and replenishing displays as needed.

• Collaborated with the store management team to organize and execute special promotions and events.