Jennifer Chandra

• Trained new employees on proper protocols and customer service standards.
• Trained and guided team members to maintain high productivity and performance metrics.
• Assisted in recruiting, hiring and training of team members.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
• Skilled at working independently and collaboratively in a team environment

• Supervised operations staff and kept employees compliant with company policies and procedures.
• Developed systems and procedures to improve operational quality and team efficiency.
• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
• Led hiring, onboarding and training of new hires to fulfill business requirements.
• Managed purchasing, sales, marketing operations efficiently.
• Monitored daily cash discrepancies, inventory shrinkage and drive-off.

Answered multi-line phone system, routing calls, delivering messages to staff.

• Executed record filing system to improve document organization and management.
• Restocked supplies and placed purchase orders to maintain adequate stock levels.
• Recorded and tracked operational expenses to identify and eliminate wasteful spending.
• Drafted agendas, recorded minutes and generated documents to facilitate meetings.
• Prepared weekly employee work schedules to meet operational needs.