JENIE CHONG

• Answered customers' questions regarding products, prices, and availability.
• Facilitated smooth transactions by working closely with finance department to ensure accurate invoicing and timely payments from clients.
• Increased sales revenue by efficiently managing a high volume of inbound leads and promptly responding to customer inquiries.
• Developed strong client relationships through effective communication, understanding their needs, and providing tailored sales solutions.
• Manages and addresses customer needs, performs sales calls, secures new business, and grows current accounts consistently and effectively.
• Collaboration with Channel Partners: Building pipelines and closing deals by collaborating with channel partners.
• Closing Sales: Work towards achieving quarterly quotas by closing deals.

• Prepared flawless emails and technical memorandums upon direction of immediate supervisor.
• Acted as backup for other administrative assistants by providing task support and adapting to individual needs.
• Categorized and securely processed sensitive documents with information of deeply personal nature or corporate sensitivity.
• Acquired proper equipment, refreshments and supplies for meetings and supported needs of attendees.
• Handle requests, feedback, and queries quickly and professionally.
• Planning, organizing, providing leadership and controlling on all administrative and facility functions, including cleanliness and maintenance.
• Arrange executive travel arrangements when required including booking flights and hotels arrangements as needed.
• Responsible for all issues regarding purchasing activities, request for quotations, negotiation, purchase order activities related to purchasing and ensure goods are delivered on time.
• To carry out other ad hoc duties or work as and when required.
• Monitor office supplies and research advantageous deals or suppliers including utility all outlet and HQ and rental bills for company hostel and shop.
• Maintain strong relationships with vendors and keep price data in order to get the best pricing on supplies and services.
• Renewal and monitoring company general insurance and company vehicle insurance including of insurance claim.

• Reduced operational costs through effective vendor negotiation and budget management.
• Enhanced office efficiency by streamlining administrative processes and implementing time-saving strategies.
• Maintained inventory of office supplies, proactively ordering necessary items before depletion to avoid disruptions in daily operations.
• Managed high-level executive calendars, ensuring timely attendance to crucial meetings and events.

•Perform full spectrum of payroll functions including calculation, staff claims, various allowance, commission, administration according to company policies and procedures.

•Ensure all payroll data for new hires, resigned staffs and staff confirmation/promotion/increment being collected, checked and compiled on time for payroll processing.

•Prepare, update and maintain HR Reports and Records such as personnel documents, staff movement, medical claim record, etc. Ensure all records and data pertaining new staff, confirmation, transfer, and resignation are correctly recorded and updated. Responsible in the administration of personnel transactions covering employees transfer, promotion, employment change status and separation.

•Reviewing and monitor staffs' monthly attendance record and leave application in system according to company policy.

•Responsible in preparing letters such as Appointment/offer letter, letter of Re-designation, Transfer letter, Confirmation letter, Show Caused letter, Warning letter, Acceptance of Resignation, Termination letter etc.

•Maintain management guidelines by preparing, updating and recommending human resource policies and procedures.

Handling staff's on-boarding (Orientation) and off-boarding process (Exit Interview and Exit Checklist).

• Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
• Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
• Updated reports, managed accounts, and generated reports for company database.
• Enhanced overall office productivity through effective staff management and coordination of daily tasks.

• Conducted regular performance evaluations of partners, providing constructive feedback for improved results moving forward.
• Organized and participated in industry events, promoting the company''s products and services to potential clientele.
• Optimized internal processes for increased efficiency in managing partner accounts and tracking order fulfillment status.
• Established strong rapport with key channel partners for long-term business relationships.