JENEVEE BALANCIO
San Pablo,Ballacayu San Pablo
Summary
To enhance my educational learnings and skills in a stable workplace. To learn new skills and additional knowledge for the betterment of my profession and for the organization.
Organized and dependable at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of post-secondary education
Work History
Food and Beverage Attendant / Housekeeping
Swiss Belhotel Blulane International
05.2024 - Current
- Processed payments and provided receipts to establish proof of transaction.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Greeted customers and provided menus upon arrival to dining room.
- Provided attentive service and proactively assessed guest needs.
- Processed payments for orders and provided customers with change.
Intern
Tim Hortons
04.2024 - 05.2024
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Analyzed problems and worked with teams to develop solutions.
- Contributed positive team environment by collaborating with fellow interns on group projects and presentations.
- Processed customer orders and accurately handled payment transactions.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Met customer service goals and exceeded customer expectations.
- Counted money in drawers at beginning and end of each shift.
- Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
- Utilized POS system to handle customer cash and credit card transactions.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Assist on timely resolution of any discrepancies encountered during daily financial audits.
Education
Bachelor of Science - Hospitality Management
Isabela State University
Philippines 04.2019 - Current
High School Diploma -
St. Paul Vocational And Industrial Highschool
Philippines 01.2013 - 04.2019
GED -
Ballacayu Elementary School
Philippines 01.2007 - 04.2013
Skills
Housekeeping Practice
Basic Skirting
Hard Working
Willingness to learn
Positive attitude towards works
Cash Handling
Payment Processing
Customer Service
Cash Register Operation
Product restocking
Seminarsandtrainingsattended
- TOURGUEST: Transforming Opportunities, Uniting the Region and Questing for Brand Tourism, Hospitality and Entrepreneurship, 12/11/23
- Filipino Brand Service Excellence Seminar, 09/20/23
- A visit to Heritage: An Invitation to a safe and Sustainable Travels Post COVIC-19, 10/19/21
Tesdacertificates
- HOUSEKEEPING NC II, 03/23/23
- BREAD and PASTRY PRODUCTION NC II, 05/22/23
- TOURISM PROMOTION SERVICES NC II, 09/23/23
Personal Information
- Age: 23
- Height: 5'2
- Weight: 50kg
- Citizenship: Filipino
- Date of Birth: 08/05/00
- Marital Status: Single
- Religion: Roman Catholic
Applicantname
JENEVEE V. BALANCIO
References
- Mrs. Maria Erica R. Paguirigan, Class Adviser, Isabela State University, 09757752558
- Ms. Claire G. Tumaliuan, Chair, HM Program, Isabela State University, 09269217892
Disclaimer
I hereby certify that the above information is true and correct to the best of my knowledge and belief.
Timeline
Food and Beverage Attendant / Housekeeping
Swiss Belhotel Blulane International
05.2024 - Current
Intern
Tim Hortons
04.2024 - 05.2024
Bachelor of Science - Hospitality Management
Isabela State University
04.2019 - Current
High School Diploma -
St. Paul Vocational And Industrial Highschool
01.2013 - 04.2019
GED -
Ballacayu Elementary School
01.2007 - 04.2013
Similar Profiles
UZZAIR KHANUZZAIR KHAN
Human Resources Manager at Grand Swiss-Belhotel WaterfrontHuman Resources Manager at Grand Swiss-Belhotel Waterfront
Steve Mathias Kipkosgei ChumbaSteve Mathias Kipkosgei Chumba
Operations & Acting General Manager at Nairobi Safari Club by Swiss-BelhotelOperations & Acting General Manager at Nairobi Safari Club by Swiss-Belhotel
Elyas AlsaihatiElyas Alsaihati
Receptionist at Swiss belhotelReceptionist at Swiss belhotel