Jenavieve Lim

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
• Scheduled, coordinated and confirmed appointments and meetings.
• Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

• Used POS system to process sales, returns, online orders, and gift card activations.
• Greeted customers, helped locate merchandise, and suggested suitable options.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
• Maintained tidy and organized store environment to comply with cleanliness standards.
• Interacted with customers proactively, identifying needs and offering suitable product recommendations.

Provided childcare services.

Oversaw planning and implementation of multiple initiatives.

Applied techniques to maintain order and discipline.

• Enhanced event attendee experiences by providing exceptional customer service and addressing inquiries promptly.
• Provided logistical support for events, including transportation coordination and equipment management.
• Supported event coordinators in executing successful events by following detailed plans and instructions.
• Managed inventory and resources effectively, preventing shortages during crucial moments in events.
• Helped organize and manage successful events with attendance of over Number people.
• Welcomed guests to events, checked invitations, and oversaw proper seating.

Assists in conducting real-time sales on social networks.

Handled inquiries and resolved complaints.

Managed order packaging process.