JEMMY JEMMY
Summary
Accomplished Room Attendant Supervisor with a proven track record at Holiday Villa Hotel, adept in housekeeping knowledge and team leadership. Excelled in enhancing guest satisfaction, reducing complaints by maintaining impeccable cleanliness standards, and efficiently managing housekeeping staff. Skilled in inventory management and staff training, demonstrating exceptional teamwork and bed making proficiency.
Overview
6
6
years of professional experience
Work History
Room Attendant
The Fullerton Hotel Singapore
05.2024 - Current
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
- Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
- Enhanced guest satisfaction by providing thorough and timely room cleaning services.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
Room Attendant Supervisor
Holiday Villa Hotel
11.2021 - 02.2023
- Developing the work break structure
- Creating monthly schedule for all staff in housekeeping department
- Assigning the tasks to subordinate
- Providing orientation and traning to staff of housekeeping department
- Managing inventory and order supplies
- Issue supplies ans equipment to staff
- Organizing to hire new staff if it needed and also recommend,promotion and dismissal to human resource department
- Accountability ans responsible the cleaning and ensuring the customer satisfaction
- Problem sloving if it has the customers complaints
Room Attendant
Holiday Villa Hotel
02.2019 - 10.2021
- Cleaning guestroom
- Making bed
- Replacing dirty linens and towels
- Providing guest suppliers and amenities
- Removing garbage and room service trays
- Reporting to office any valuable items if found in guest rooms and loss or damage of furniture
Education
Hospitality And Tourism Management
Trinity International College
Singapore10-2023
No Degree - Electrical, Electronics And Communications Engineering
Government Technical Institute Hakha
Myanmar01-2019
English Major
Kalay University College
Myanmar10-2017
Skills
- Housekeeping
- Teamwork
- Housekeeping knowledge
- Bed making proficiency
- Trash waste and removal
- Lost and found procedures
- Room preparation
Languages
English
Timeline
Room Attendant
The Fullerton Hotel Singapore
05.2024 - Current
Room Attendant Supervisor
Holiday Villa Hotel
11.2021 - 02.2023
Room Attendant
Holiday Villa Hotel
02.2019 - 10.2021
Hospitality And Tourism Management
Trinity International College
No Degree - Electrical, Electronics And Communications Engineering
Government Technical Institute Hakha
English Major
Kalay University College
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