Jemarie Valdez

• Managed service crew of 5 staff.

• Planning of work schedules of entire staff.

• Opening and closing of the restaurant

• Daily revenue reporting.

• Stocking of inventory and managing orders with food suppliers.

• Support senior management on creating menu promotions.

• Enhancing team performance by select training in operations and hygiene standards.

• Operating as full service staff in the restaurant, helping prepare meals, servicing customers and collecting payments.
• Closely working with management to improve quality of services offered.
• Orchestrated positive customer experiences by overseeing every area of service operations.
• Resolved any customer complaints to patron satisfaction and result in return business

• Training new team members on operating standards and customer service.
• Supporting management in creating shift plans for service staff
• Organized and detail-oriented with a strong work ethic.

• Managed and motivated employees to be productive and engaged in work.
• Managing monthly inventory for sales goals.
• Identified and communicated customer needs to supply required chain capacity.
• Ensuring seamless logistic flows to customers and teams.