Jelwie Sia
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Operations and Sales Coordinator
Fendercare Marinee (Asia Pacific) Pte Ltd
08.2012 - 09.2023
- Provide STS Ops quotations to clients.
- To generate leads for possible sales and follow-up sales activity
- To develop new business opportunities and rejuvenate old ones
- Prepare for the STS Ops after confirmation from clients.
- Mobilization of POAC, STS Equipment, and Tugs to Locations (Tg Pelepas, Linggi (Malaysia), Nipah (Indonesia), Yosu (South Korea), Bayu Udan (Australia))
- Communicate with the vessel master to obtain a pre-arrival questionnaire or checklist for STS operations planning.
- Pre-Ops Checklist questionnaire submitted to Charterers
- Communicate with cargo surveyors, agents, charterers, owner representatives, the local port authority, etc.
- Update CRM on clients and Ops details.
- Provide a daily weather forecast to the vessel and concerned parties.
- Attended customer meetings, trade shows and conferences as company representative.
- Alerted and contacted customers about account or informational issues to maintain high levels of customer satisfaction.
Education
Ship Operation And Management
Singapore Polytechic
Singapore10.2010
Skills
- Understanding of sales retention
- Hand assembly operations
- Marketing and sales
- Ships operations understanding
- Sales initiatives and techniques
- Operations and logistics
Timeline
Operations and Sales Coordinator
Fendercare Marinee (Asia Pacific) Pte Ltd
08.2012 - 09.2023
Ship Operation And Management
Singapore Polytechic
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