JELLY C. YUMANG
Casino Dealer
Singapore
Summary
Experienced customer service expert with a demonstrated history of delivering exceptional service in high-pressure environments. Proficient in handling complex issues, managing customer interactions, and ensuring satisfaction through clear communication and efficient problem-solving. Committed to fostering loyalty and consistently creating positive experiences for customers.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Casino Dealer
RESORTS WORLD SINGAPORE
10.2022 - Current
- Facilitated quick, uninterrupted game flow by skillfully overseeing dice, chips, funds, and cards.
- Elevated table game efficiency with proficient chip handling and meticulous card dealing strategies.
- Maximized casino revenue via efficient management of game dynamics and active encouragement of customer involvement.
Game Skills
- Craps
- Roulette
- Pontoon
- Live Poker
- Texas Hold’em
- Casino Stud Poker
- Baccarat
- Sicbo
Casino Dealer
OKADA MANILA
10.2016 - 10.2022
- Supported seamless game transitions, swiftly changing decks or replacement cards as needed without disrupting playtime.
- Maintained a strong knowledge of industry trends and game updates, participating in ongoing education to continuously improve professional skills.
- Dealt a diverse range of casino games, including Baccarat Super 6, Baccarat Insurance, Craps, Roulette, Pontoon, Poker Hold'em, Poker Live, Casino Stud Poker, Money Wheel, and Sic Bo, delivering exceptional gaming experiences and ensuring smooth, engaging gameplay for all players.
Production Shuffler
EAGLESKY TECHNOLOGY AMUSEMENT AND GAMING INC.
06.2015 - 08.2016
Production Operator
NANOX PHILIPPINES INC.
06.2014 - 04.2015
Education
Associate - Computer Technology
MARY THE QUEEN COLLEGE (PAMP.) INC.
Guagua, Pampanga01.2014
Secondary - undefined
STO TOMAS HIGH SCHOOL
Sasmuan, Pampanga01.2010
Primary - undefined
SAN PEDRO ELEMENTARY SCHOOL
Sasmuan, Pampanga01.2006
Skills
Adaptability to Change
References
- Marlon, Arabela, Assistant Operation Manager, 09171530829
- Elvin, Hernandez, Pit Manager, 09455000119
PERSONAL INFORMATION
- Age: 30
- Place of Birth: Pampanga
- Height: 5'6"
- Weight: 110 lbs.
- Citizenship: Filipino
- Date of Birth: 01/16/95
- Gender: Female
- Marital Status: Single
- Religion: Catholic
Certification
Roulette Tournament
Timeline
Roulette Tournament
01-2023
Casino Dealer
RESORTS WORLD SINGAPORE
10.2022 - Current
Casino Dealer
OKADA MANILA
10.2016 - 10.2022
Production Shuffler
EAGLESKY TECHNOLOGY AMUSEMENT AND GAMING INC.
06.2015 - 08.2016
Production Operator
NANOX PHILIPPINES INC.
06.2014 - 04.2015
Associate - Computer Technology
MARY THE QUEEN COLLEGE (PAMP.) INC.
Secondary - undefined
STO TOMAS HIGH SCHOOL
Primary - undefined
SAN PEDRO ELEMENTARY SCHOOL