JEGAN SELVANAIYAGAM
Summary
I am an excellent trouble shooter who puts customer satisfaction at the forefront and drives overall operational improvements. A team player with an eye for detail.
Motivated in maritime professional with a passion for the ocean and extensive experience in the maritime industry. Possessing a strong background in vessel types and maritime industries, With a proven track record of successfully managing complex projects and leading diverse team-work, thrive in challenging environments and am committed to upholding the highest standards of professionalism. Equipped with excellent communication and problem-solving skills, excel in fostering positive working relationships with stakeholders, clients, and crew members. Seeking new opportunities to contribute expertise and drive positive change in the maritime industry.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Recruitment Consultant (Maritime Industry)
DIRECT SEARCH GLOBAL
01.2023 - Current
- Work as a 180/360 recruiter worked along with ship owners/ship management clients and candidates, put on job advertisement in different job portals, screening CVs and selection for the right candidate, headhunting scheduling for interview and building good relationship with ship owners/ship management and candidates.
- To understand the maritime industry market and to understand clients needs in order to source for the right candidates.
- Responsible for managing applicants and perform prompt follow up on interview status and relevant matters.
- To advise clients on recruitment matters and preform basic administrative duties.
- Liaising with client on both commercial shipping and technical shipping desk on operations roles.
- Demonstrated respect, friendliness and willingness to help wherever needed
- Organized and detail-oriented with a strong work ethic
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Developed and maintained courteous and effective working relationships
- Identified issues, analyzed information and provided solutions to problems
- Managed time efficiently in order to complete all tasks within deadlines
IMMIGRATION CONSULTANT
LANTURN PTE LTD
02.2022 - 12.2022
- Assisting clients with their immigration documents
- Briefing applicants on MOM requirements for Singapore PR, EP, Entrepass, LOC, DP and Business Visas.
- Utilized CRM programmed such as slack,monday.com, EPOL,WPOL, team viewer to efficiently close open cases
- Successfully closed all applications in my portfolio and hit all KPIs set by management.
CASE MANAGER (Maritime Industry)
MINISTRY OF MANPOWER
07.2020 - 01.2022
- Working with Executives Regarding All Type of Work Passes Applications
- Formatting and updating of workers eligibility
- Processing of applications without Letter of Consent from companies.
- Engaging with ship owners and ship management company for work passes related matters
- Advising maritime companies on work passes related matters.
DESK ASSSITANT
GFI GROUP PTE LTD
01.2019 - 03.2020
- Keying in FX option details in Blotter and assisting the team by calculating prices
- Keying EM Currency in Bloomberg and recording brokerage
- Analyzing Bloomberg Market and meeting various corporate traders from various banks.
- Organized and detail-oriented with a strong work ethic
- Developed and maintained courteous and effective working relationships
OPERATIONS MANAGER
BEAUJOLAIS PTE LTD
02.2013 - 12.2018
- Directed day-to-day operations, focused on achieving business metrics
- Put in place measures to ensure continuous improvement in operations and sales such as employee assignments and promotional strategies
- Managed a team of 10
- Monitored customer feedback to devise business strategies and determine process improvements for better customer experiences
- Advanced productivity KPIs by leading on-the-job training
- Built strong relationships with customers and managed accounts to drive revenue and profit
- Exceeded sales and operations targets and was employee of the month
Education
High School Diploma -
ITE
2006
Skills
- CEI Certification
- Maritime Knowledge
- SSA Maritime Member
- Recruitment Processing
- Operations Management
- Business Development
- Loyal Relation Management and Conflict & Resolution
- Proficient in Microsoft Excel, Powerpoint, Words,
- 2 Sir Battalion Best Soldier 2007
Certification
- Licensed Class 3 Driving License
- CEI Intermediaries License
- Safety BCSS License
Timeline
Recruitment Consultant (Maritime Industry)
DIRECT SEARCH GLOBAL
01.2023 - Current
IMMIGRATION CONSULTANT
LANTURN PTE LTD
02.2022 - 12.2022
CASE MANAGER (Maritime Industry)
MINISTRY OF MANPOWER
07.2020 - 01.2022
DESK ASSSITANT
GFI GROUP PTE LTD
01.2019 - 03.2020
OPERATIONS MANAGER
BEAUJOLAIS PTE LTD
02.2013 - 12.2018
High School Diploma -
ITE
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