Jeffrey James
Singapore
Summary
Experienced Assistant Marketing/Business Development Manager with a proven ability to expand client networks and drive business growth through strategic marketing initiatives. Skilled in generating new business opportunities and effectively managing client relations across diverse industries. Committed to delivering exceptional results and exceeding organizational goals.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Assistant Marketing / Business Development Manager
Ark Vision Spare & Engineering Pte Ltd
04.2024 - Current
- Increased client base by identifying new business opportunities and cultivating strong relationships with Chief Engineers and Superintendents at the vessels and visiting Technical Managers and Procurement Team at their Offices.
- Generated new business with marketing initiatives and strategic plans.
- Prepared Service & Sales quotation for new and existing customers.
- Have traveled to Germany for exhibition and Malaysia to visit Ship Management companies.
- Coordinated Marine exhibition, participation including booth set-up and print media.
- Attended multiple networking events to expand clientele.
- Created new initiatives to improve safety standards across the work place and warehouse.
- Part of committee member of ISO and Bizsafe.
Personal Trainer
Allstar Fitness
02.2022 - 03.2024
- Provided exceptional one-on-one instruction by focusing on each client's unique learning style.
- Designed and executed individual and small group exercise fitness programs and regimens.
- Provided exceptional customer service to obtain new clients through referrals.
Private Hire Driver
Uber/Grab/TaDa
08.2016 - 01.2022
- Enhanced customer satisfaction by providing timely and efficient transportation services.
- Maintained a clean and comfortable vehicle for passengers, ensuring a pleasant experience.
Personal Driver
R & N Trading Pte Ltd
05.2016 - 07.2016
- Personal driver for the CEO
- Managed luxury vehicle maintenance schedules, ensuring proper functioning and minimizing downtime for repairs (S500, GL350 & Ferrari).
Owner/Delivery/Courier
Swift Transport & Courier Services
07.2015 - 04.2016
- Managed day-to-day business operations.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
- Demonstrated a strong commitment to customer service excellence by maintaining a courteous demeanor in challenging situations and going above and beyond to ensure complete satisfaction.
Personal Assistant
John Erdos Home
02.2010 - 06.2015
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Facilitated smooth office operations by managing supplies inventory and overseeing maintenance requests.
Owner
Performance Limousine
05.2008 - 01.2010
- Managed day-to-day business operations.
- Enhanced company's market position by identifying and pursuing new business opportunities.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
Limousine Chauffeur
Transchannels (1998)
04.2006 - 05.2008
- Enhanced customer satisfaction by providing timely and professional transportation services.
- Handled sensitive client information with discretion to maintain confidentiality and build trust among clientele.
- Collaborated effectively with team members to coordinate pick-ups, drop-offs, and special requests.
Limousine Chauffeur
Nice-Rent-A Car
04.2004 - 04.2006
- Enhanced customer satisfaction by providing timely and professional transportation services.
- Adhered to all company policies while representing the brand in a positive manner during each interaction with clients.
- Drove VIPs to corporate events and meetings.
Transporter
CNP
01.2004 - 03.2004
- Warmly greeted patients and visitors and made each feel welcome.
- Developed strong working relationships with customers and coworkers through effective communication skills, contributing to a positive work atmosphere for all parties involved in the transportation process.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Sales Agent (Sales and Marketing)
APPCO
08.2002 - 07.2003
- Explained features and advantages of SingNet products and services to promote sales.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Negotiated contracts with prospective clients, helping to secure long-term business partnerships.
IT Specialist
Hewlett Packard
12.2000 - 12.2001
- Configured hardware, devices, and software to set up work stations for employees.
- Managed hardware and software inventory, ensuring timely updates and replacements as needed.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
IT/Operations Officer
Ark Vision Spare & Engineering Pte Ltd
09.2000 - 12.2000
- Provided exceptional IT support for staff members, resulting in increased productivity.
- Streamlined helpdesk operations through the development of efficient ticketing systems and workflows.
- Contributed to business development efforts to drive revenue and meet corporate objectives.
Course Consultant
FTMS Business School
06.2000 - 09.2000
- Created detailed reports analyzing enrollment trends, facilitating informed decision-making regarding course adjustments or additions.
- Maintained accurate records of student enrollment history, enabling efficient follow-up communication regarding future opportunities or additional support resources as needed.
- Managed staff compliance with school-specific policies and procedures.
Education
High School Diploma -
FTMS Business School
Singapore12-2001
Skills
- Client Relationship Development
- Workflow Improvement
- Effective Time Management
- Effective Communication
Certification
- Workplace Safety & Health In Shipyard (General Trade)-1
- Workplace Safety & Health Control Measure - 4
Timeline
Assistant Marketing / Business Development Manager
Ark Vision Spare & Engineering Pte Ltd
04.2024 - Current
Personal Trainer
Allstar Fitness
02.2022 - 03.2024
Private Hire Driver
Uber/Grab/TaDa
08.2016 - 01.2022
Personal Driver
R & N Trading Pte Ltd
05.2016 - 07.2016
Owner/Delivery/Courier
Swift Transport & Courier Services
07.2015 - 04.2016
Personal Assistant
John Erdos Home
02.2010 - 06.2015
Owner
Performance Limousine
05.2008 - 01.2010
Limousine Chauffeur
Transchannels (1998)
04.2006 - 05.2008
Limousine Chauffeur
Nice-Rent-A Car
04.2004 - 04.2006
Transporter
CNP
01.2004 - 03.2004
Sales Agent (Sales and Marketing)
APPCO
08.2002 - 07.2003
IT Specialist
Hewlett Packard
12.2000 - 12.2001
IT/Operations Officer
Ark Vision Spare & Engineering Pte Ltd
09.2000 - 12.2000
Course Consultant
FTMS Business School
06.2000 - 09.2000
High School Diploma -
FTMS Business School
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