Jeffery Victor
Kuala Lumpur
Summary
Personal Characteristics : I am a responsible, confident and well-organized person who has good interpersonal skills. I consider myself to be self-motivated, with the ability to work independently and attain the goals which set by me. As a person who always gives my best, I would be an asset to your company if I am employed. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
31
31
years of professional experience
13
13
years of post-secondary education
Work History
Country Human Resource Manager
•Introduce Corp Orientation Program
11.2010
- Glass Manufacturer No of Subordinates : 12, Malaysian Sheet Glass Sdn Bhd is one of the NSG Group’s major Manufacturing centres in South East Asia
- The operation for MSG is divided into 2 business line which is Automotive and Building Products
- The Automotive plant is located in Sungai Buloh and employs around 750 workforces
- MSG supplies 70% of the Original Equipment (Windscreen) to all car manufacturers in Malaysia and replacement glass meanwhile the Building Products plant is located at Pasir Gudang JB and employs 400 workforces
- JOB RESPONSIBILITIES
- A) EMPLOYEE RELATION
- Handle all grievances and disciplinary issues for the company which includes of carrying out investigation, conduct Domestic Inquiry and Issuance of Warning/Show-cause Letter
- To provide counseling session to problematic staffs
- Implemented Performance Improvement Plan for employees who below the satisfactory assessment
- Implemented new SOP on confirmation of probationer
- To represent the Company at Labour Court and Industrial Court
- Advise Top Management on Employment and Industrial Relation Law
- Responsible for staff welfare facilities such as Canteen, Hostels and to ensure that staffs welfare are being taken care properly
- Attend dialogue session every month with Unionize staffs to understand better on their grievances arise
- To do negotiation with Union on behalf of the company
- To take lead during the negotiation of the collective agreement
- B) TRAINING & DEVELOPMENT
- Preparation of T & D scorecard for top management reviews
- To prepare the Automotive Training Analysis
- Coordinate all Corporate Training matters by identifying the Training Provider, relevant course to be conducted, and etc
- And to negotiate on other terms and conditions for the program as well as to communicate and liaise with all staff with regards to any new Corporate Training
- Conduct Internal Training on Employment Law and process on Domestic Inquiry to supervisor and managers.
Human Resource Manager cum Employee
IDS Group
02.2009
- Relations & Corporate Communications Industry : Marketing, Manufacturing & Logistics Reason for leaving : Looking for more specified and focus job scope
- Headquartered in Hong Kong, the IDS Group provides a menu of Integrated-Distribution Services in three core businesses across Asia: Marketing, Logistics and Manufacturing, encompassing the full breadth and depth of the value chain
- A) CORPORATE COMMUNICATION
- To manage including planning and organize all events in the company such as Family Day, Long Service Award ceremony, Annual Appreciation Award, and etc
- Preparation of write-ups for company newsletter and to post up to company intranet
- To give briefing to all employees in the Group of Companies on existing and/or new Company Policy matter
- For example: World H1N1 (Swine Flu) – the Precaution & Prevention Steps
- Responsible to conduct Orientation Program for all new join employees
- B) EMPLOYEE RELATION
- Handle all grievances and disciplinary issues for the Group of Companies which includes of carrying out investigation, conduct Domestic Inquiry and Issuance of Warning/Show-cause Letter
- To provide counseling session to problematic staffs
- To represent the Company at Labour Court and Industrial Court
- Currently reviewing the Time Management System for the Manufacturing plant
- Advise Top Management on Employment and Industrial Relation Law
- Responsible for staff welfare facilities such as Canteen and to ensure that staffs welfare are being taken care properly
- Attend dialogue session with Unionize staffs to understand better on their grievances arise
- To do negotiation with Union members (NUCW) and Food Industry for the company
- To streamline the terms and conditions in Collective Agreement between IDS Logistics and IDS Enterprise
- TRAINING & DEVELOPMENT
- Preparation of T & D scorecard for top management reviews
- Coordinate all Corporate Training matters by identifying the Training Provider, relevant course to be conducted, and etc
- And to negotiate on other terms and conditions for the program as well as to communicate and liaise with all staff with regards to any new Corporate Training
- Conduct Internal Training on Employment Law and process on Domestic Inquiry to supervisor and managers
- Conduct Internal Safety Training as well as to invite External Trainer to conduct the same and/or relevant topic on Safety issues
- D) SAFETY & HEALTH
- Appointed to be in charge of Safety & Health in the Group of Companies
- To assist in all Safety & Health issues for the company particularly on Noise Monitoring, CHRA and JKKP 8
- In-charge of the whole company Fire Fighting System
- Conduct Contractor Management Safety Briefing
- Implemented the safety induction program for the whole company
- Represented the company during the SMETA Audit
- E) RECRUITMENT
- In charge of recruiting foreign workers for the total group (Logistics & Manufacturing)
- Conduct Interview at the source country of the workers
- In charge of liaising with Immigration, Embassy and other relevant authority with regards to the foreign workers recruitment
- Assist HR Director and HOD for recruitment on Management positions for the company
- ACCOMPLISHMENT
- Successfully organized IDS Family Day with total of 1500 staffs including family members attended
- Reduced recruitment time of Outsourced Worker from 3 days to 1 day
- Implemented Outstanding Employee Awards to recognize the contribution of the employee
- Review the company current incentive policy to be more competitive in the market
- Successfully organized open Interview to fulfill all vacant position in the company
- Standardize issuance of warning letter in the Group of Companies
- Successfully investigated a major theft case that resulting in dismissal of 3 staffs
- Successfully transferred all the employees (unionized staff) from LFD Manufacturing to IDS Manufacturing Sdn Bhd without any problem
- Managed to maintain a harmony relation with the Union site chairman which was lacking previously
- Review the procedures on extension of probation period
- Managed to fulfill 85% of the recruitment for Machine Operator Within 3 months – Local
- Successfully obtain approval from the KDN for 200 workers.
AEON Co, Berhad
06.2007 - Current
Malaysian Sheet Glass Sdn Bhd, NSG Group
01.2001 - Current
Industrial Relations (IR) Manager
RECRUITMENT
- 01.2009
- In charge of recruitment for Automotive and Support Function (Executive to Management)
- Foreign Workers recruitment including interview at the source country
- To ensure the manning is within the budget for the year
- D) COMPENSATION & BENEFIT
- Responsible for both Automotive & BP payroll (1100 employees)
- Review the pay policy accordingly to ensure the company is within the market by preparing Salary Benchmark
- To ensure all expats Income Tax are cleared accordingly
- Implemented new appraisal system for the operation staff
- Implemented new salary template for Outsource Workers payment
- Implemented new pay policy for Managers and above
- E) ADMINISTRATION & SECURITY
- To ensure all company Vehicles are maintained accordingly
- To ensure all licenses are renewed
- Implemented a new Third Party Provider to administer the medical
- Revamp the filing system
- To ensure that the security system is in place and followed by all employees
- ACCOMPLISHMENT
- Reduced employee turnover from 20% to 8%
- Successfully negotiated 13th CA with Non Metallic Union with terms more favorable to the company after 4 sittings
- Initiated stringent disciplinary action for those who commit misconduct including dismissal
- Managed to reduce Headcount 18% from the budget
- Implemented Outstanding Employee Awards (Monthly) to recognize the contribution of the employee
- Review the company current incentive policy to be more competitive in the market – Salary Benchmark
- Successfully organized open Interview and participated in 2 career fair to fulfill all vacant position in the company
- Standardize on Industrial Relation matters
- Managed to reduce MC’s
- Reduce cost by RM153 000 per year by recruiting direct foreign workers
- Review the procedures on probationer
- Managed to fulfill 90% of the recruitment for Engineers Within 3 months
- Implementation PPE issuance procedure (reduce PPE cost by Rm10,000)
- Successfully implemented Retention Program for Middle Management which reduces the turnover from 30% to 10% within a year
- Implementation of Performance Link Wage System for Salary Increment and Bonus for operators
- Implementation of the Performance base Bonus for the Executive level
- Introduce the Talent Management and Succession planning for middle management, Industry : Retail Reason for leaving : Looking for better career prospect
- COMPANY BACKGROUND
- Established in 1984, Jaya Jusco started its first store in Kuala Lumpur
- In 1996, the company was successfully listed in Kuala Lumpur Stock Exchange (KLSE)
- Today, the company had 18 stores, 14 Shopping Centers and the business continues to expand whilst changed its company name to AEON Co
- (M) Bhd
- JOB RESPONSIBILITIES:
- To administer the total company’s staff disciplinary issue and policies set by the company
- To review the current disciplinary action and propose amendment to improve the disciplinary action and procedures
- To conduct Domestic Inquiry for all type of cases for total stores
- To guide the Head of Department on the proper manner of disciplinary action to be taken and also assisting in providing counseling session to the employees
- To conduct training on Industrial Relations (IR) matters to all Head of Department and other employees involved in IR matters
- To attend conciliation at IR Dept, Labour Court cases and Industrial Court cases on behalf of the company and advice the company on the next course of action and/or suggestion on cases settlement
- To develop and establish standard and simple procedures on matters relating to IR issues
- To advice higher management on matters regarding to Industrial Relation.
- To create awareness to all staff on the importance of discipline issue by conducting refreshing classes
- ACCOMPLISHMENT
- Implementation of In- Lieu of Notice Policy for the company
- Drafted and Formulated Industrial Relation SOP – currently still been used
- Represent Company In Labor Court Case (WON)
- Create awareness to supervisors and manager on IR and EA issues
- Trained qualified Domestic Inquiry Panel in each Store
Group Assistant Manager
04.2003 - 06.2007
- Industry : Manufacturing in Textiles & Garments Reason for leaving : Looking for career advancement, A Public Listed Company on the Kuala Lumpur Stock Exchange involved in the manufacturing, distribution and marketing of branded apparels such as Antioni, Bontton, Diesel and B.U.M
- A) INDUSTRIAL RELATION
- In charge of foreign workers matters including recruitment, submission of documentation to Immigration for purposes of renewing work permit and other matters relating to foreign workers employment, Income Tax clearance, accommodation for foreign worker, workers’ welfare and counseling, cleanliness and health issues including arranging for medical check-up and liaison with Police Department on all sort of matters regarding foreign workers
- Coordinate in New Employee Induction Training and Orientation Programme
- Assist and supervise in On-Job Training
- Conduct Domestic Inquiry, handling Labour and Industrial Court cases
- Drafted New Employment Contract for Foreign Workers based on the work criteria
- Conducting briefing on Terms and Conditions of Employment for all new join workers
- To recommend to Board of Directors on Increment and Bonus for Foreign Workers
- ADMINISTRATION
- Coordinate with Admin
- Executive in regards to Tenancy Agreements, rental collection and payment, inspection of premises before hand over to new tenant, to monitor on property repair works and utilities connection for all company properties
- Liaison with all Government Departments regarding regulations and control including application for various certificates and licenses for warehousing and business operating
- Drafted and formulating Company Policies, Manual and Rules & Regulations
- Assist in conducting company search as instructed by Superiors
- Performed any other job as instructed by Superiors
- Coordinate in ISO 9001: 2000 documentation
- C) SAFETY & HEALTH
- In charge of security matters of Head Quarters, Sewing Branches and subsidiary company premises by regularly check on job performance of the security guards, arranging for replacement of any security guards who go on leave or on sick leave
- Inspect conditions of building owned by the company whether for own use or for renting out; made recommendation on improvement of fire and occupational safety measure; proposed repairs to be carried out; ensure buildings are free from hazards of any sort and etc
- In charge of Safety matters and implementation of safety requirements with accordance to Government Regulation
- Prepare and investigate accident occurred at workplace for Group of Companies
- In charge of Safety and Fire Safety Audit issues in the company
- Liaison with all Government Departments in regards to regulations and control including application for various certificates and licenses for plant and machinery
- In charge of Fire Fighting Equipment maintenance and conducting fire fighting training at all company premises and retail outlets established under the company’s marketing division
- Liaison with Insurance Company for yearly Fire Rating Survey
- To prepare Chemical Register and Chemical Hazard Risk Assessment (CHRA) with accordance to government regulation
- ACCOMPLISHMENT
- Have extensive knowledge about foreign workers related matters i.e
- Immigration Dept
- And other government bodies
- Formulated Group Safety & Health Policy
- Implemented Safety & Health Rules & Regulation for Group
- Implemented Rules and Regulation for Foreign Workers Affairs
- Drafted, Of Employment for General Staff
Hing Yiap Knitting Industries
08.1995 - 01.2007
Industrial Relations Officer cum Safety & Health Officer
08.1995 - 03.2002
Storekeeper
Seagate Technology Singapore
05.1992 - 01.1994
- Industry : Assemble Hard-Disk Drive Reason for leaving : To further studies in Law
- JOB RESPONSIBILITIES :
- In charge of receiving the Computer Parts from supplier
- Updating Stock into the Inventory system
- Distribute parts to Production Department
- Present Base Salary : RM13,490
- Car Allowance : RM2500
- Handphone : RM500 – RM1000
- Contractual Incentive : 9% of Annual Base Salary (RM14,568)
- Performance Bonus : 1 to 2.5 month
- (RM22,000)
- Expected Salary : 20 – 25% of the current package
- Availability : 2 months
- Page 13 of 14
Education
S.R.K St. George (2)
01.1979 - 01.1984
S.M - undefined
St. George Taiping
01.1985 - 01.1989
STPM- Full Certificate - undefined
Institut Taiping
01.1990 - 01.1991
LLB – Intermediate - undefined
Advance Tutorial Centre
01.1994 - 01.1995
Diploma - Occupational Health & Safety
University Of Newcastle
01.2001 - 01.2002
Executive Diploma - Industrial Relations
01.2006 - 01.2007
Skills
OTHERundefined
Timeline
Country Human Resource Manager
•Introduce Corp Orientation Program
11.2010
Human Resource Manager cum Employee
IDS Group
02.2009
AEON Co, Berhad
06.2007 - Current
Executive Diploma - Industrial Relations
01.2006 - 01.2007
Group Assistant Manager
04.2003 - 06.2007
Malaysian Sheet Glass Sdn Bhd, NSG Group
01.2001 - Current
Diploma - Occupational Health & Safety
University Of Newcastle
01.2001 - 01.2002
Hing Yiap Knitting Industries
08.1995 - 01.2007
Industrial Relations Officer cum Safety & Health Officer
08.1995 - 03.2002
LLB – Intermediate - undefined
Advance Tutorial Centre
01.1994 - 01.1995
Storekeeper
Seagate Technology Singapore
05.1992 - 01.1994
STPM- Full Certificate - undefined
Institut Taiping
01.1990 - 01.1991
S.M - undefined
St. George Taiping
01.1985 - 01.1989
S.R.K St. George (2)
01.1979 - 01.1984
Industrial Relations (IR) Manager
RECRUITMENT
- 01.2009
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