JEABCIEL ABRASALDO
Singapore
Summary
Service-oriented professional with over 3 years of experience in customer service, guest services, and office administration. Proficient in front desk operations, schedule management, and providing efficient support. Currently pursuing a Diploma in Hospitality and Tourism Management in Singapore, expected completion in February 2026. Seeking roles in customer concierge, guest services, or administrative support that value organizational skills and customer focus.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Household & Family Support
Singapore
02.2024 - Current
- Managed daily schedules, routines, and household tasks with efficiency.
- Maintained a clean, safe, and orderly environment to high standards.
Clerical Office Staff
LGU Tanjay City Information Office
Philippines
01.2022 - 01.2023
- Handled front desk duties, schedules, and official correspondence.
- Maintained documentation and filing systems with accuracy.
Customer Service Representative
Qualfon Dumaguete
Philippines
01.2021 - 01.2022
- Resolved customer inquiries, ensuring satisfaction and service quality.
- Maintained accurate records and provided professional support.
Census Enumerator
LGU Suite Inc.
Tanjay City, Philippines
01.2021 - 01.2021
- Collected and recorded household data accurately and confidentially.
Service Coordinator
Toyota
Philippines
01.2015 - 01.2016
- Scheduled servicing, coordinated with clients and mechanics, and updated service records.
Education
Diploma - Hospitality & Tourism Management
Kingston International School
Singapore02.2026
Information Technology - undefined
Negros Oriental State University
01.2011
Skills
- Guest services and front desk operations
- Customer service and client relations
- Office administration and scheduling
- Documentation and records management
- Microsoft Office Suite proficiency (50 WPM)
- Multilingual communication: English and Filipino
Certification
- CCNA Expert – Network Automation, Cloud, and Emerging Technologies (Completed: 30 Sep 2025)
- Introduction to Hardware and Operating Systems – IBM (Completed: 7 Jun 2025)
- Certificates of Appreciation: Volunteer & Event Work
- Completion of Household Profiling Census
- Certificate of Participation: Fiesta & Cultural Event Committees
LANGUAGES
English
Advanced (C1)
Filipino
Bilingual or Proficient (C2)
Timeline
Household & Family Support
02.2024 - Current
Clerical Office Staff
LGU Tanjay City Information Office
01.2022 - 01.2023
Customer Service Representative
Qualfon Dumaguete
01.2021 - 01.2022
Census Enumerator
LGU Suite Inc.
01.2021 - 01.2021
Service Coordinator
Toyota
01.2015 - 01.2016
Diploma - Hospitality & Tourism Management
Kingston International School
Information Technology - undefined
Negros Oriental State University