JC-Carl Visita
Summary
Dynamic sales associate with a proven track record at Ingram Micro, excelling in customer service and teamwork. Enhanced community safety as a COVID-19 contact tracer, utilizing problem-solving skills and accurate data management. Recognized for fostering strong relationships and improving service efficiency in high-pressure environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Associate
Ingram Micro
07.2022 - Current
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
COVID-19 Contact Tracer
Makati City Hall
06.2021 - 07.2022
- Reduced COVID-19 transmission by effectively identifying and contacting exposed individuals.
- Provided emotional support for distressed individuals during difficult conversations surrounding their potential exposure to COVID19.
- Enhanced community safety, providing clear guidance on isolation and quarantine procedures to exposed individuals.
- Improved contact tracing efficiency with accurate data entry and case management system utilization.
Service Crew
McRomeson Food Corp.
09.2019 - 01.2021
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
Education
Bachelor of Science - Business Administration And Supply Management
University of Makati
Makati City Philippines07-2021
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Accomplishments
- Awarded "ALPHA PLAYER AWARD PERFECT SCORECARD" In recognition of his exceptional scorecard performance from January to October 2024
- Awarded "MR. ACCURACY" In recognition of his perfect Quality score from January to October 2024
- Awarded "Best in Dining" in 2019
Certification
Certified POC Trainer, Ingram Micro Philippines
Sept 13, 2024
Training and Seminar Attended:
SUPPLY CHAIN MANAGEMENT LEARNING FORUM
University Cafeteria, Health and Physical Science Building, University of Makati.
December 08, 2018
Emerging the Trends in Supply Chain Management
Main Theater, Administration Building, University of Makati
March 17, 2018
EVERY SECOND COUNTS
Mini Theatre, Administration Building, University of Makati
September 23, 2017
Languages
English
Intermediate (B1)
Timeline
Sales Associate
Ingram Micro
07.2022 - Current
COVID-19 Contact Tracer
Makati City Hall
06.2021 - 07.2022
Service Crew
McRomeson Food Corp.
09.2019 - 01.2021
Bachelor of Science - Business Administration And Supply Management
University of Makati
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