Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jazlynn Yeo

Summary

Motivated Sales Associate with a track record of enhancing customer satisfaction and boosting sales through exceptional service and relationship-building skills. At Mango, I increased sales by utilizing my customer service expertise and proficiency in cash register operations. I thrive in teamwork and excel at problem-solving, ensuring smooth operations and creating positive experiences for customers. With my Microsoft Office Specialist skills, I can assist my colleagues with Excel when we need to record stocks that are being returned to the manufacturing location. I firmly believe in lifelong learning and am always eager to explore new ideas and skills!

Overview

2
2
years of professional experience
1
1
Certification

Work History

Sales Associate

Mango
Singapore
09.2024 - Current
  • Assisted in recording transactions through the POS system and handled various tasks such as confirming shipments, processing exchanges, and managing refund transactions.
  • Handled customer inquiries and complaints professionally.
  • Increased sales by building strong customer relationships.
  • Help customers in finding products and checked the store system for availability.

Restaurant Waiter

Guriru
Singapore
03.2024 - 04.2024
  • Quickly reset and cleaned tables after customers left to ensure smooth guest flow.
  • Answered customers' questions, recommended items, and recorded order information.

Sales Associate

Novela
Singapore
11.2022 - 01.2023
  • Solved customer challenges by offering relevant products and services.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.

Education

No Degree - Banking And Finance

Singapore Polytechnic
Singapore
04-2026

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Stocking and Receiving
  • Store Opening and Closing
  • Cash Register Operation

Certification

  • Microsoft Office Specialist: Excel Associate (Excel and Excel 2019)
  • Lifesaving 1 Award
  • Singapore Swimming Proficiency Award

Languages

English
Chinese (Mandarin)

Timeline

Sales Associate

Mango
09.2024 - Current

Restaurant Waiter

Guriru
03.2024 - 04.2024

Sales Associate

Novela
11.2022 - 01.2023

No Degree - Banking And Finance

Singapore Polytechnic
Jazlynn Yeo