Jayden Kwong Seong Juin Kwong
Puchong Batu Dua Belas
Summary
Experienced in client advisory across e-commerce, financial, and manufacturing sectors. Skilled in strategic planning, lead generation, business development, and identifying growth opportunities, with a collaborative and independent work style.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Associate Client Advisor
Income Insurance Limited
12.2023 - Current
- Strengthened client relationships through regular communication and proactive follow-up on inquiries..
- Utilized advanced problem-solving skills to address unique client challenges and identify appropriate solutions.
- Collaborated with team members to develop innovative solutions for complex client needs.
- Contributed to company growth by identifying new business opportunities and cross-selling services.
- Developed strong rapport with clients through active listening and empathetic understanding of their goals and concerns.
Lead Generation Specialist
Transition Technologies MS
04.2023 - 11.2023
- Built prospect lists through research and identification of new business opportunities.
- Engaged prospects via cold calling, email, LinkedIn outreach, and relationship-building.
- Collaborated with teams from Poland and Thailand to create promotional materials, case studies, and content for SEO and brand awareness.
- Leveraged automation tools to streamline lead management and boost productivity.
- Used LinkedIn Sales Navigator and Waalaxy for targeted outreach, lead tracking, and follow-ups.
Business Development Executive
VBRAND
04.2022 - 03.2023
- Generated leads and expanded the client base through cold calling, outreach, market research, and networking.
- Managed and nurtured existing accounts, cross-selling additional services to drive revenue and strengthen relationships.
- Managed social media and collaborated with the creative team to produce engaging content.
- Negotiated contracts with stakeholders, securing favorable terms and long-term partnerships.
- Collaborated with cross-functional teams to deliver tailored solutions, aligning sales goals with creative execution for successful campaigns.
Marketing Executive
Falcon Safe Malaysia
02.2021 - 03.2022
- Developed marketing strategies, increasing website traffic by 90% and boosting revenue by 70% through successful Philippine market entry.
- Managed social media and content, ensuring timely posts during key events using a schedule planner.
- Managed international client relationships across leads, distributors, and logistics for growth.
- Analyzed market trends and collaborated to launch new products and expand into new markets.
Education
Bachelor of Business Administration - Marketing
University of Central Oklahoma
United States12-2019
American Degree Transfer Program - Marketing Management
Sunway University
MALAYSIA08-2015
Skills
- Skilled in identifying new business opportunities, market research, and driving sales through strategic outreach
- Experienced in managing relationships with international clients, distributors, and vendors to drive growth
- Fluent in Malay, Chinese, and English, with expertise in managing leads and client relationships both in-person and online
- Strong collaborator with content, advertising, and creative teams to execute successful campaigns
Certification
- IBF Qualified (Level 1)
- Business Strategy Game Simulation 2nd Place
- Paycom Top Performer - UCO Advance Sales Lab
- Certification of Completion Facebook Marketing (Nov 2 , 2020) Certification of Completion Digital Marketing (January 2, 2021)
Timeline
Associate Client Advisor
Income Insurance Limited
12.2023 - Current
Lead Generation Specialist
Transition Technologies MS
04.2023 - 11.2023
Business Development Executive
VBRAND
04.2022 - 03.2023
Marketing Executive
Falcon Safe Malaysia
02.2021 - 03.2022
Bachelor of Business Administration - Marketing
University of Central Oklahoma
American Degree Transfer Program - Marketing Management
Sunway University
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