Jayden Xiang
Singapore
Summary
Served as certification expert for the company Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Thorough Quality Engineer adept at performing quality inspections and identifying root causes for non-conforming material issues. Hardworking and meticulous with a passion for continuous improvement.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Deskside Analyst
Marina Bay Sands
Singapore
09.2023 - Current
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Enhanced customer satisfaction rates through detailed analysis of customer feedback data and subsequent improvements in service offerings.
- Participate on desk side projects
- Follow guidelines to Handle / escalate Computer Hardware and software incident and requests , Provides IT support to entire Property including hotel guests such as in-room wifi internet access for our SMARTRCU iPad
- Provide technical advice and support on user of computer software
- Investigate and research solutions for PC hardware and software problems
- Work on 3rd Party application patches under guidance
- Coordinate with end users for patch management scheduling regularly
Quality Assurance & Quality Control Engineer
JVD Technologies (Asia) Pte Ltd
Singapore
08.2021 - 02.2023
- In charge of product quality and certification matters including ensuring supplies comply with local / Overseas countries' Technical regulations & specifications
- (Mainly to Southeast Asia , European & Gulf Countries ) includes and not limited to Working with TUV SUD , TUV Rheinland , INTERTEK Singapore , INTERTEK Shanghai , SGS , DEKRA Shanghai to obtain IECEE, GCTS , RoHS , CE-LVD & CE-EMC test certs as well as Shipment COC for various of products
- Applies Import and export certificates E.g. Charge of Applying IECEE, CISPR , and GCTS certificates for Hair dryer, kettle, Steam iron, and Mini refrigerator that were supplied to Accor Hotels for use in World Cup 2022
- Manage product packaging artworks and final random inspection of products after bulk production
- Developed comprehensive quality assurance program that ensured all deliverables met thehighest standards of quality
- Manage product packaging artworks and final random inspection of products after bulk production
- In addition, support E-commerce team in analyzing stock levels and managing and monitoring daily Sales
Marketing & Certification Executive
JVD Technologies (Asia) Pte Ltd
Singapore
08.2017 - 07.2021
- Support theE-commerce team in analyzing stock levels and monitoring daily sales
- Supplier compliance with specifications, and applying Import and export certificates
- Manage product packaging artworks and final random inspection of products after bulk production
- In addition, support theE-commerce team in analyzing stock levels and monitoring daily Sales
Education
Diploma - Electrical & Electronic Engineering
Singapore PolyTechnic
Singapore07.2016
GCE O Level -
Kranji Secondary School
Singapore01.2012
PSLE -
Kranji Primary School
Singapore12.2006
Skills
- Quality Assurance
- Quality control
- Experienced in Applying Various Certification
- Communication Skills
- Data Analysis
- Ability to Multitask
- Adaptability
- Ability to Work Under Pressure
Languages
English
Chinese
Details
BLK 243 #06-107, Singapore, 510243, 93212538, jayden.xiang@hotmail.com, 05/14/91
Timeline
Deskside Analyst
Marina Bay Sands
09.2023 - Current
Quality Assurance & Quality Control Engineer
JVD Technologies (Asia) Pte Ltd
08.2021 - 02.2023
Marketing & Certification Executive
JVD Technologies (Asia) Pte Ltd
08.2017 - 07.2021
Diploma - Electrical & Electronic Engineering
Singapore PolyTechnic
GCE O Level -
Kranji Secondary School
PSLE -
Kranji Primary School