Jayden Ong
Summary
Friendly Sales Assistant who greets customers with a warm smile, and provide specific and detailed advice to customers. Able to provide the best possible services in order to maximise customer satisfaction. The results can be seen through selling of VIP cards, excellent customer reviews and good sales all around. Have skills in customer service and good at promoting the brand of the company.
Overview
1
1
year of professional experience
Work History
Sales Assistant
Mango
11.2022 - Current
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Established rapport with customers using active listening and interpersonal skills.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Always hit minimum of 110% sales since joining
Visual Arts and Writing Club
Temasek Polytechnic (extra Cirricular Activties)
04.2023 - Current
- Writes short articles, fiction stories, poems as part of Temasek Polytechnic's Visual Arts and writing club.
- Able to do minor editing, research and able to craft engaging articles in order to cater to whatever topic it is.
- Able to be adaptable with writing style to better suit tasks at at hand.
Education
High School Diploma -
Pasir Ris Secondary School
Tampines11.2022
Skills
- Complex Problem-Solving
- Building Customer Loyalty
- Excellent Written and Verbal Communication
- Adaptable and Flexible
- Decision-Making
- Friendly and Helpful
Accomplishments
ICAS Assessment Merit Award 2020 (English)
ICAS Assesment Merit Award 2021 (English)
Pasir Ris Secondary School PRAISE AWARD 2022
Timeline
Visual Arts and Writing Club
Temasek Polytechnic (extra Cirricular Activties)
04.2023 - Current
Sales Assistant
Mango
11.2022 - Current
High School Diploma -
Pasir Ris Secondary School
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