Jay Tanyoujian
Service Crew
Summary
Motivated and hardworking F&B professional with experience in food preparation, customer service, and maintaining high standards of cleanliness and efficiency in a fast-paced environment. Strong team player with a positive attitude, excellent communication skills, and a commitment to delivering outstanding customer experiences. Eager to contribute to CHAGEE's service excellence while continuing to grow professionally within the company.
Dedicated F&B crew member with hands-on experience in food preparation, kitchen operations, and customer service in Singapore. Known for being reliable, responsible, and able to work efficiently under pressure. Passionate about providing excellent service and creating a positive experience for customers. Seeking to join CHAGEE and develop a long-term career in the food and beverage industry.
Overview
4
4
Languages
7
7
years of professional experience
Work History
Kitchen Staff Member
Deep Groundwater PTE LTD
08.2025 - Current
- Ensured food safety standards during preparation and service.
- Collaborated with team to maintain efficient kitchen operations.
- Trained new staff on cooking techniques and equipment usage.
- Monitored inventory levels and assisted in ordering supplies.
Kitchen Assistant
Red Apple Vegetarian PTE LTD
08.2024 - 03.2025
- Assisted in food preparation and ingredient sourcing to enhance kitchen efficiency.
- Maintained cleanliness and organization of kitchen equipment and workstations.
- Supported chefs in cooking processes, ensuring adherence to vegetarian standards.
- Implemented inventory tracking systems to optimize stock levels and minimize waste.
Customer Service Officer
Chambers Property Management PTE LTD
10.2023 - 08.2024
- Resolved customer inquiries and issues through effective communication and problem-solving techniques.
- Processed maintenance requests and coordinated with vendors to ensure timely resolutions.
- Managed tenant communications, providing updates on property management policies and procedures.
- Streamlined reporting processes, enhancing accuracy and efficiency in service delivery documentation.
Service Crew
JJ Hainan Story PTE LTD
04.2022 - 09.2023
- Assisted in training new staff on operational procedures and customer service best practices.
- Resolved customer inquiries and complaints promptly, enhancing overall satisfaction levels.
- Monitored inventory levels, assisting with stock replenishment to avoid shortages during peak hours.
- Implemented suggestions for process improvements, contributing to team efficiency and workflow optimization.
Service Crew
ITea Beverage PTE LTD
05.2021 - 11.2021
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Operated point-of-sale system accurately, processing transactions efficiently and maintaining cash drawer integrity.
- Prepared food items following company standards and health regulations to ensure quality and safety.
- Collaborated with team members to maintain cleanliness and organization in dining and kitchen areas.
Service Crew
Koi The PTE LTD
07.2019 - 05.2021
- Provided exceptional customer service by promptly addressing inquiries and resolving issues.
- Maintained cleanliness and organization of dining area to enhance customer experience.
- Assisted in food preparation and assembly, ensuring adherence to quality standards.
- Operated point-of-sale system accurately to process transactions efficiently.
Education
Diploma in Entrepreneurship -
Tunku Abdul Rahman University of Management And Technology
Segamat ,JOHOR Certificate of Achievement Hairstylist Course - Hairdressing
Code88 Academy
Muar12-2017
High School Diploma -
SMJK PeiHwa
Muar11-2015
Skills
Customer service
Cleaning and sanitizing
Verbal and written communication
Strong work ethic
Team collaboration
Timeline
Kitchen Staff Member
Deep Groundwater PTE LTD
08.2025 - Current
Kitchen Assistant
Red Apple Vegetarian PTE LTD
08.2024 - 03.2025
Customer Service Officer
Chambers Property Management PTE LTD
10.2023 - 08.2024
Service Crew
JJ Hainan Story PTE LTD
04.2022 - 09.2023
Service Crew
ITea Beverage PTE LTD
05.2021 - 11.2021
Service Crew
Koi The PTE LTD
07.2019 - 05.2021
Diploma in Entrepreneurship -
Tunku Abdul Rahman University of Management And Technology
Certificate of Achievement Hairstylist Course - Hairdressing
Code88 Academy
High School Diploma -
SMJK PeiHwa