Jay Chen
Singapore
Summary
Professional consultant with significant experience in strategic planning, data analysis, and client relationship management. Skilled in driving team collaboration and delivering impactful results in dynamic environments. Known for adaptability, reliability, and strong communication abilities. Demonstrates expertise in project management, problem-solving, and fostering positive client interactions.
Experienced with client engagement, providing strategic advice to optimize business operations. Utilizes analytical skills to identify growth opportunities and implement effective solutions. Track record of collaborating with cross-functional teams to deliver impactful results.
Overview
20
20
years of professional experience
Work History
Senior Associate Consultant
PLB Realty P/L
06.2020 - Current
- Company Overview: Singapore, Singapore
- Negotiated favorable contract terms for clients through strong communication and negotiation skills
- Assisted clients with property acquisitions, guiding them through the entire process from initial search to closing transactions
- Prepared detailed reports that analyzed property features, location, market conditions, and financial data to support decision-making processes for clients
- Increased property sales by developing and implementing effective marketing strategies
- Mentored junior team members, sharing industry knowledge and best practices for their professional development and overall team success
- Managed property listings, ensuring accurate and up-to-date information for potential buyers
- Collaborated with legal teams to ensure compliance with relevant regulations during contract negotiations and transaction closures
- Monitored local real estate markets closely, staying informed on key developments and trends affecting property values
- Delivered informative presentations to clients, presenting market trends and investment opportunities
- Developed targeted advertising campaigns using print media, online platforms, social media channels, direct mailers, brochures, signage boards for maximum visibility of listed properties to prospective buyers or tenants
- Singapore, Singapore
Asset Manager
Elite Asset Pte Ltd
06.2018 - 06.2020
- Engaging affluent and mass market clients for their mortgage request thru externals and internal stakeholders from show flats, inbound mortgage enquiries and branch walk in
- Reviewing clientele portfolio and unlock value thru legacy planning solutions
- End to end implementation of mortgage sales process from case submission to acceptance of loan offer
- Keep abreast of market trends and competitor offerings; follow up activities for target customer groups
Senior Home Advice Specialist
DBS Singapore Ltd
09.2013 - 12.2014
- Responsible for developing DBS group mortgage portfolio while providing end-to-end loan advisory solutions to clients
- Driven and exceeded individual sales targets while ensuring accurate and timely completion within a regulatory compliance environment
- Develop strategic alliances with potential business partners and channels for strong and sustainable business partnership model
- Improved team collaboration by initiating regular strategy meetings
- Collaborated with cross-functional teams to achieve project goals on time and within budget
- Initiated sustainability program, reducing company's environmental impact
Mortgage Specialist
United Overseas Bank Ltd
01.2010 - 01.2013
- Managed a diverse pipeline of mortgage applications, prioritizing tasks effectively to meet deadlines consistently
- Conducted insightful market analyses to identify emerging opportunities, driving business development initiatives
- Reduced loan approval time by streamlining the application review process and collaborating with underwriters
- Provided comprehensive financial guidance to clients, recommending suitable mortgage products based on their needs and goals
- Creatively solved business problems while specializing in organizational development, marketing, and production management with track record of meeting revenue and profit goals
- Attracted new mortgage loan applications by developing relationships within the community
Senior Associate
Propnex Realty Pte Ltd
01.2005 - 01.2009
- Fully undertake sales preview and advise clients on portfolio management
- Asses clients risk profile and needs analysis
- Regular updates on client with guidelines on current market conditions and dynamics
Aviation Material Officer
Republic of Singapore Airforce
01.2005 - 01.2009
- Supporting air operations exercise with Australia Wallaby, US Peace vanguard
- Ensure smooth running of NDP 2005-2009 on logistics planning on aircraft spares
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities
- Implemented process improvements that streamlined workflows, reducing redundancies and increasing operational efficiency
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organization
- Utilized data-driven decision-making techniques to inform strategic planning processes and measure progress towards goals
Education
Diploma - Quality Assurance Engineering
Ngee Ann Polytechnic
07.2004
Skills
- Database Management Systems
- Microsoft Access
- Words
- Excel
- Multimedia Tools
- Adobe Photoshop
- Teamwork mindset
- Operations management
- Digital transformation
- Business process reengineering
Ethnicity
Chinese
Personal Information
- Date of Birth: 10/04/82
- Gender: Male
- Nationality: Singaporean Citizen
- Marital Status: Married
Hobbies and Interests
- Tech Geek
- Current Affairs
- Tennis
- Traveling
- Lifelong learning through Tech and Pro Bono work
Jay is a believer and practitioner in giving back to Society, particularly the less fortunate at large, in any manner, big or small, as long I can make a difference in their lives. Currently, a patron and activist in a group-funded project, helping less privileged groups by distributing daily necessities bi-weekly.
We should also embrace and adopt lifelong learning, given how the world becomes more interrelated through global trade, Innovation and Technology through AI. The are plenty of exciting opportunities, Cybersecurity, Data Analyst, and Quantitative Analyst in the Tech space waiting to be untapped.
As the World becomes increasingly complex and troubled, Business Leaders will need to show their Leadership skills and navigate their team through the uncertainty.
Salary
Negotiable
Timeline
Senior Associate Consultant
PLB Realty P/L
06.2020 - Current
Asset Manager
Elite Asset Pte Ltd
06.2018 - 06.2020
Senior Home Advice Specialist
DBS Singapore Ltd
09.2013 - 12.2014
Mortgage Specialist
United Overseas Bank Ltd
01.2010 - 01.2013
Senior Associate
Propnex Realty Pte Ltd
01.2005 - 01.2009
Aviation Material Officer
Republic of Singapore Airforce
01.2005 - 01.2009
Diploma - Quality Assurance Engineering
Ngee Ann Polytechnic
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