Javier Lim
Pet Lovers Centre
Singapore
2
Languages
1
Certification
4
years of professional experience
Work History
Sales Assistant
3 Months- Assisted customers in selecting pet products to enhance their shopping experience.
- Maintained product displays and ensured merchandise was stocked and organized.
- Processed transactions accurately using point-of-sale systems to ensure smooth checkout.
- Provided knowledgeable support on pet care and nutrition to customers.
- Collaborated with team members to achieve sales targets and improve store performance.
- Adapted quickly to changes in inventory and promotions, ensuring timely communication with customers.
- Conducted regular inventory checks to minimize stock discrepancies and maintain availability of products.
- Engaged in customer feedback initiatives to enhance service quality and product offerings.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Trained new staff on sales techniques and store policies, enhancing overall team performance.
- Boosted store revenue through upselling and cross-selling techniques.
- Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
- Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
- Participated in ongoing training to stay updated on current products, promotions, and industry trends.
reseller
1 Year- I have experience in online marketing and sales, as I have sold products on shopee, as a shopee seller.
Education
olevel
Skills
Assisted customers with inquiries and concerns to enhance overall satisfaction.
Provided support to clients by addressing their needs effectively.
Demonstrated patience and empathy in resolving customer issues.
Organized tasks efficiently to optimize time management.
Interests
baking
playing games
Certification
OLEVEL Certificate
Level 1 Food Safety Hygiene
Languages
English
C2
Bilingual or Proficient
Chinese (Mandarin)
B1
Intermediate
Timeline
Sales Assistant
Pet Lovers Centre
12.2024 - 03.2025Read More
reseller
self employed
07.2021 - 07.2022Read More
juying secondary school
olevel
Read More