Javier Heng
Summary
I’ve gained valuable experience working across both sales and outreach roles — from promoting CCTV solutions at W.H. Security Systems to pitching aviation programs to parents at the Singapore Youth Flying Club. At WH, I developed the ability to understand client needs, explain technical solutions clearly, and build trust through consultative selling. At SYFC, I engaged parents and students during events, presenting program benefits in a persuasive and relatable way. These roles have strengthened my public speaking, client engagement, and communication skills, all of which I’m eager to carry forward into new challenges.
Overview
3
3
years of professional experience
Work History
Marketing Assistant
Singapore Youth Flying Club
04.2024 - 11.2024
- Engaged with parents during outreach events to introduce and promote the SYFC program, effectively pitching its benefits for their children.
- Delivered persuasive presentations and one-on-one discussions that encouraged sign-ups and boosted program awareness among families.
- Provided administrative and event support to ensure seamless execution of promotional activities and enrollment processes.
Administrative Officer
Five Star Tuition Centre Pte Ltd
01.2024 - 04.2024
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
- Created custom worksheets and learning materials to support tutors and enhance student engagement.
- Organised class schedules and assisted in planning lessons, ensuring efficient use of teaching resources and time slots.
- Encouraged enrollment by engaging with parents, explaining the centre’s programs, and highlighting the benefits of tuition support.
- Managed files and client records, adhering to safety procedures to prevent data misuse.
- Updated reports, managed accounts, and generated summaries for the company database.
Sales Associate
W.H. Security Systems
01.2022 - 05.2023
- Advised customers on CCTV systems and integrated security solutions tailored to their business needs, including access control, alarm systems, and surveillance setups.
- Demonstrated technical knowledge of security products to explain features, functionality, and installation processes to clients.
- Prepared sales quotations, processed orders, and followed up with corporate clients to ensure timely delivery and customer satisfaction.
- Built strong client relationships through professional consultation and consistent post-sales support, leading to increased client retention and referrals.
Education
Banking And Finance
Ngee Ann Polytechnic
04-2027
GCE O-Level -
Zhenghua Secondary School
62 Bukit Panjang Ring Rd, Singapore 67996211-2023
Skills
- Client Engagement – Built strong rapport with walk-in customers and event attendees, tailoring solutions to their concerns — experience that translates well into investment advisory
- Sales & Product Promotion – Recommended tailored security packages and education programs, demonstrating active listening and consultative selling techniques
- Analytical Thinking – Organised class schedules and resource allocation efficiently; skills applicable to investment planning and time-sensitive portfolio rebalancing
- Administrative Accuracy – Handled payments, updated reports, and maintained client records with precision — reflecting attention to detail required in financial documentation
- Event & Operations Planning – Coordinated marketing booths and classes, demonstrating the ability to manage logistics and communicate effectively under pressure\
- Persuasive Public Speaking – Delivered confident pitches to parents and clients, promoting aviation programs and educational services, leading to increased sign-ups and interest
- Initiative & Ownership – Took the lead in creating worksheets and materials, showing a proactive mindset — key in identifying client opportunities in investment roles
Accomplishments
- Awarded the MOE Edusave Merit Bursary in 2014, 2015, 2017, and 2018 for consistent academic performance.
- Served as President of the Fox Scout Unit at Zhenghua Secondary School (2023–2024), leading the team to achieve key milestones and event success.
- Held the role of Vice President of Student-Led Events (2022–2024), coordinating school-wide initiatives and enhancing student engagement.
- Appointed Lead of Photography (2023–2024), overseeing visual documentation and media for major school functions.
- Received a Merit Award in National Geographic Photography Competition (2018) for excellence in visual storytelling and technical skill.
- Bronze Award, Scouts West Zone Competition (2023) for excellence in team coordination and performance.
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Advanced (C1)
Timeline
Marketing Assistant
Singapore Youth Flying Club
04.2024 - 11.2024
Administrative Officer
Five Star Tuition Centre Pte Ltd
01.2024 - 04.2024
Sales Associate
W.H. Security Systems
01.2022 - 05.2023
Banking And Finance
Ngee Ann Polytechnic
GCE O-Level -
Zhenghua Secondary School
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