Jasper Sim
Singapore
Summary
A self-motivated professional with background in sales, account managements, and client servicing. I am currently looking to take my career to the next level, seeking new challenges in Singapore, hoping to build a long-term career that allows me to constantly focus on professional growth. I strongly believe that I can provide new blood and add value to the organization.
Overview
14
14
years of professional experience
Work History
Relationship Manager
UOB Bank
05.2024 - Current
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
- Strengthened client relationships by actively listening to their needs and providing tailored financial solutions.
- Maintained knowledge on banking products and distribution to provide optimal service support.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Managed risk effectively by conducting thorough credit reviews and maintaining strict adherence to compliance policies.
Corporate Account Manager
FUJIFILM Business Innovation Singapore Pte. Ltd.
09.2018 - 05.2024
- I am responsible in managing SMB accounts with a winning strategy. Identify and develop compelling business requirements through the right solutions. Engage and enhance excellent customers’ relationship towards sustainable partnerships. Work closely with project team(s) to ensure project timeline and deliverables are achieved. Lead account reviews on large deal pursuits on major milestone updates.
- Achieved incentive trip target in FY19, FY20, FY22.
- Qualified for Club Elite in FY22.
Business Development Executive
Star Trading Souvenirs & Printing Sdn Bhd
03.2016 - 06.2018
- I am responsible in selling premium gifts and printing materials (such as banners, buntings, brochures, etc.) in Malaysia. I manage direct accounts & businesses in leading media companies like Astro, Malaysia. I am also responsible in growing and bringing in new accounts to the business through meeting clients, cold calls and door-to-door sales.
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Increased client base by identifying and pursuing new business opportunities through market research and networking.
- Managed a portfolio of accounts, ensuring timely delivery of products/services while maintaining high levels of customer satisfaction.
Production Manager
Astro Productions Sdn Bhd – Bukit Jalil, KL
06.2014 - 02.2016
- I am responsible in production management for Astro programs. I manage production scheduling, timeline, budget, vendors, source for location, sponsorships, logistics, etc. During production, I need to ensure everything runs smoothly, meet deadlines, and stay within allocated budget.
- Resolved issues quickly to maintain productivity goals.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
Retail Sales Executive
SWG (FINE WATCHES) – KLIA, Malaysia
04.2011 - 04.2012
- Responsible in selling and achieving personal sales target and to develop a complete knowledge of the products.
- Participated in regular trainings to stay updated on product knowledge, trends, and sales techniques.
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
Diploma - Mass Communication (Broadcasting)
Tunku Abdul Rahman University College
01.2014
Sijil Pelajaran Malaysia (SPM) - undefined
Sekolah Menengah Tanah Merah Site’C
01.2009
Skills
- Customer relationship management
- Sales proficiency
- Portfolio growth
- Account management
- Value selling
- CRM proficiency
Additional Information
Singapore PR
Language
English
Mandarin
Bahasa Melayu
Cantonese
Hokkien
Timeline
Relationship Manager
UOB Bank
05.2024 - Current
Corporate Account Manager
FUJIFILM Business Innovation Singapore Pte. Ltd.
09.2018 - 05.2024
Business Development Executive
Star Trading Souvenirs & Printing Sdn Bhd
03.2016 - 06.2018
Production Manager
Astro Productions Sdn Bhd – Bukit Jalil, KL
06.2014 - 02.2016
Retail Sales Executive
SWG (FINE WATCHES) – KLIA, Malaysia
04.2011 - 04.2012
Sijil Pelajaran Malaysia (SPM) - undefined
Sekolah Menengah Tanah Merah Site’C
Diploma - Mass Communication (Broadcasting)
Tunku Abdul Rahman University College
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