Summary
Overview
Work History
Education
Skills
Timeline
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Jasper Ng

Summary

Proactive and detail-oriented, I excel in fast-paced environments, as demonstrated at Burger King where I enhanced guest satisfaction through impeccable cleanliness and sanitation. Skilled in both customer relations and problem-solving, I have a proven track record of executing successful events and improving service efficiency. My ability to maintain high standards of cleanliness supports a safe and welcoming dining experience.

Overview

3
3
years of professional experience

Work History

Banquet Attendant

AZE
10.2024 - Current
  • Cleaned and maintained dining area and condiment stations.
  • Supported event planners in executing successful functions by proactively addressing potential issues before they escalated.
  • Utilized problem-solving skills when faced with unexpected challenges during events, finding effective solutions while maintaining composure under pressure.
  • Developed strong relationships with clients through consistent professionalism and attention to detail during events.
  • Facilitated the smooth flow of events by managing guest traffic and coordinating with other departments as necessary.
  • Provided support to other team members, fostering a cooperative work environment.
  • Arranged tables and chairs for special occasions and events.
  • Answered customer questions about food and beverage items and assisted with menu selections.
  • Provided attentive service and proactively assessed guest needs.
  • Adhered to all safety and sanitation standards while preparing and delivering food.

Food and Beverage

Burger King
02.2023 - 08.2023
  • Maintained strict adherence to food safety guidelines, ensuring a safe dining environment for all guests.
  • Consistently delivered high-quality food and beverages to guests, resulting in increased repeat business.
  • Developed creative daily specials that showcased seasonal ingredients while maximizing profits.
  • Ensured all service areas were consistently well-stocked, clean, and properly organized to meet the demands of peak dining periods.
  • Collaborated with team members to ensure smooth operations during peak hours, minimizing wait times for guests.
  • Maintained stock levels of cups, lids, straws, and condiments throughout shift.
  • Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.
  • Maintained clean and organized restaurant to comply with hygiene and health regulations.
  • Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
  • Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.

Barista

La Saigon
12.2022 - 01.2023
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Maintained regular and consistent attendance and punctuality.
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Prepared specialty drinks such as cappuccinos, lattes and mochas.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.

Education

Northbrooks Secondary School
Singapore
12.2024

Skills

  • Cleaning and organization
  • Strong organization

Timeline

Banquet Attendant

AZE
10.2024 - Current

Food and Beverage

Burger King
02.2023 - 08.2023

Barista

La Saigon
12.2022 - 01.2023

Northbrooks Secondary School

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Jasper Ng