Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jasper Lim

Singapore

Summary

Experienced Optician delivering exceptional service and assistance to customers. Helps in selecting appropriate eyewear and adjusts glasses to meet client needs. Focused and driven with strong attention to detail. Motivated Optician with demonstrated ability in working well in busy environments. Friendly professional delivers positive engagement to put customers at ease.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Service Advisor

Nirvana Singapore
05.2023 - Current


  • Enhanced communication with clients by promptly addressing inquiries, concerns, and coordinating service details.
  • Discussed pre-arranged funeral options and explained pricing to clients.
  • Assisted families in making informed decisions by presenting various options for funeral services and products.

Optician

Owndays Singapore
10.2015 - 06.2023
  • Educated patients on proper use, care and maintenance of eyeglasses
  • Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses
  • Confirmed quality control standards were met for all eyewear
  • Verified and updated patient records promptly to guarantee accurate prescription information
  • Set up attractive displays, shared current promotions, and offered excellent customer service to increase satisfaction
  • Contacted patients when eyeglasses arrived in store and assisted with final fitting
  • Applied sales and service expertise to promote contacts, glasses, sunglasses and accessories to office customers
  • Discussed optimal lens, coating, and frame recommendations with customers to meet individual needs
  • Performed basic vision testing for new patients

Education

Diploma - Finance Management

Kaplan Singapore

Advance Certificate - Performance in Ophthalmic Dispensing + Refraction

Pace Academy

Skills

  • Operational Requirements
  • Retail Sales
  • Eyeglass Prescriptions
  • Glasses Fitting
  • Ocular Measuring
  • National Opticianry Competency
  • Customer relationship management (CRM)

Certification

Certified Optician, Full Registration Optician in 2021

Timeline

Service Advisor

Nirvana Singapore
05.2023 - Current

Optician

Owndays Singapore
10.2015 - 06.2023

Diploma - Finance Management

Kaplan Singapore

Advance Certificate - Performance in Ophthalmic Dispensing + Refraction

Pace Academy

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Jasper Lim