JASON YAP HANMIN
Cafe Manager
Singapore
Summary
My name is Jason, i have been really passionate working in F&B industry , truely believe that i can always serve better . Adaptability , willingness to learn and hardworking are also some of my soft skills that i have obtain throughout my years of being in the industry. Moreover i am able to cope with pressure and set backs , working productively in a high-pressure environment whilst maintain a positive outlook . Lastly i am capable to provide high standards of customer service during high-volume and fast-paced operations. Now i am looking for a new place to work where i could seek further enhance and improve of my capabilities working in a society.
Overview
13
13
years of professional experience
3
3
Languages
Work History
Service Crew Member
SuperGreen
06.2024 - Current
- Enhanced customer satisfaction by providing efficient and friendly service.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Maintained a clean and organized work environment for improved customer experiences.
Manager / Barista
Huggs Coffee
02.2022 - 06.2024
- Greeting guests, taking orders, and serving food and drinks
- Explaining Menu items and recommendations to guest
- Maintain cleanliness and orderliness of the restaurant
- Work collaboratively as part of a team to ensure efficient service
- Ordering of stocks required
- Scheduling schedules for staff
- Hiring of staff
- Leading a team to ensure staff’s are efficient during peak hours
Team Captain
Hajime Tonkatsu & Ramen
12.2019 - 01.2022
- Greeting guests, taking orders, and serving food and drinks
- Explaining Menu items and recommendations to guest
- Maintain cleanliness and orderliness of the restaurant
- Work collaboratively as part of a team to ensure efficient service
- Maintaining FIFO sequence for food & beverage items
- Double checking receipt / invoices purchased made by colleagues
Supervisor
Fat Tea Cafe
09.2017 - 12.2019
- Greeting guests, taking orders, and serving food and drinks
- Explaining Menu items and recommendations to guest
- Maintain cleanliness and orderliness of the restaurant
- Work collaboratively as part of a team to ensure efficient service
- Scheduling schedules for every employee
- Handling day to day sales and cashier
Service crew
Inside Scoop
07.2013 - 10.2015
- Greeting guests, taking orders
- Explaining Menu items and recommendations to guest
- Maintain cleanliness and orderliness of the cafe
- Work collaboratively as part of a team to ensure efficient service
Service crew
Mr & Ms Cafe
06.2012 - 07.2013
- Greeting guests, taking orders, and serving food and drinks
- Explaining Menu items and recommendations to guest
- Maintain cleanliness and orderliness of the cafe
- Work collaboratively as part of a team to ensure efficient service
Education
SPM - undefined
SMK DAMANSARA JAYA
Petaling Jaya 01.2009 - 12 2013
Skills
Teamwork
Effective Time Management
Ability to Multitask
Fast Learner
Ability to Work in a Team
Ability to Work Under Pressure
Customer Service
Adaptability
Excellent Communication Skills
Inventory Management
Multitasking Skills
Friendly and Outgoing Attitude
Excellent Customer Service Skills
Timeline
Service Crew Member
SuperGreen
06.2024 - Current
Manager / Barista
Huggs Coffee
02.2022 - 06.2024
Team Captain
Hajime Tonkatsu & Ramen
12.2019 - 01.2022
Supervisor
Fat Tea Cafe
09.2017 - 12.2019
Service crew
Inside Scoop
07.2013 - 10.2015
Service crew
Mr & Ms Cafe
06.2012 - 07.2013
SPM - undefined
SMK DAMANSARA JAYA
01.2009 - 12 2013