Jason Low
Business Development Executive
Singapore
Overview
12
12
years of professional experience
Work History
Business Development Executive
National Institute of Education International (NIEI)
4 2024 - 9 2024
- Handling various programs ranging from award and non-award programmes, MUIS, ILHAM, LEPI, MOECRT (Indonesia)
- Hosting physical and online classes
- Planning and scheduling of timetable for programs, hotel, bus, catering, room booking within NIE, NTU rooms at onenorth
- Issue Consultancy for lecturers both Internal and External
- School visits for learning journey and practicum
- Liaising with MOE in terms of school visits for our madrasahs’ for MUIS & ILHAM
- Creating Evaluation forms at the end of program
- Ariba system to order catering for catalogue & non catalogue vendors
- Checking the SFA if deem appropriate grading
- Facility Booking System (FBS), Work Request (WR), Onenorth Booking System
Executive Administrator
Singapore Institute of Management (SIM)
12.2022 - 09.2023
- Payment collection from students
- Creation of Instalment Payment Plan (IPP), Static Aging reporting
- Handling LOA/ WDR for students
- Refund application submission
- Handling of Student Pass Application (STP)
- ServiceNow (CRM)
- Contract Publishing, Contract Extension, Validity Date
- Overriding files for outdated contracts and or wrong inputs from admissions team
- Kentico website updates
- SCM & OAM reporting
- Census dates & Academic Penalty Dates, RMIT, LTU (La Trobe) & MUFY (Monash)
Course Administrator
Ngee Ann Polytechnic
03.2021 - 10.2022
- Administer end to end course applications for short courses
- Liaise with stakeholders to ensure smoother course runs
- Handles applicants queries and feedback and to assist them with course fee payment
- Updating and safekeeping centralised invoice tracking list
- Managing evaluation reports for all Short Courses (SC) (Trainers)
- Managing Short Courses & Trainers (SC)
- Manging new project costings
- Managing Finance related matters
- Liaising with Grabfood learners
- Perform ad-hoc duties as required
Safe Distancing Ambassador (SDA)
Ngee Ann Polytechnic
08.2020 - 03.2021
- Ensure safe distancing within Ngee Ann Poly Campus
- Ensure no smokers are to be smoking within Campus
- Ensure the safety protocols are adhered to
- Scouting the area especially food places to ensure SMM’s are adhered
- Walking in crowded areas especially study places and less visited areas to ensure SMM
Project Co-ordinator
Matco Asia
09.2019 - 07.2020
- Liaising with Vendor/ Suppliers
- Managing Production Schedule
- Ensuring customers that their products are on stated delivery time
- Knowledge in technical drawings (Engineering)
- Able to utilize SAP system
- Co-ordinate with customers with some knowledge of products
- ISO standards
ES Coordinator
ExxonMobil
07.2018 - 07.2019
- Keeping track of financial plant losses
- Consolidating data from different units/ BU
- In-charge of both SAP & SBP Plant
- In-charge of both SAR/SPA Plant
- Liaising with other corporate companies
- Cross-checking different equipment tags in system master’s lists
- Updating monthly PowerPoint slides of engineering related field
- Storing files into respective business unit (BU)
- Coordinating Equipment Strategies to 7 RL respectively
- Coordinating with SAR2 and Jurong Refinery Plant
- Monthly Data extraction from different plant to track loses and also high SHE/FIN risk that are associated to notify engineers of the risk within the plant
Customer Care Office
Ministry Of Manpower Call Centre (MOMCC)
06.2016 - 12.2016
- To process levy related transactions/ cases according to approved criteria and guidelines
- To handle and resolve escalated customer enquiries within service standards
- To review existing levy administration processes and SOPs
- To participate and perform in system enhancement testing
- Arranging labour court appointments for both customers and officers
Stakeholders
Coffee Worx, New Zealand
01.2012 - 12.2012
- Assist in the back-end and house operations at the Café
- Making sure that the Café operation runs smoothly by liaising with other F&B company who deliver goods to the Café
- Maintaining strict cleanliness within the Café and following standard procedures
- Possess strong customer service skills by attending to walk-in customers
- Monitoring of stocks by checking on date of expiry of products damage and replacements of goods
- Interviewing and training the new employees the standard procedures of operations at the Café
Education
BBA - Degree In Business & Marketing (Honours)
Coventry University
PSB Academy 04.2001 -
Skills
Business Development
Customer Relationship Management
Relationship Building
Business development and planning
Customer Satisfaction
Customer Service
Customer Acquisition
Decision-Making
CRM Platforms
Team Leadership
Excellent listening skills
Team Collaboration
Research
Relationship building and management
New Business Development
Event Planning
Relationship building and rapport
Cost Management
Project Management
FLUENT IN [LANGUAGE]
Race
Chinese
Emailaddress
wjl5894@hotmail.com
Educationandqualification
- Coventry University, UK, Degree In Business & Marketing (Honours), 11/01/2016, 11/01/2018, Graduated
- PSB Academy, Diploma In Business Administration, 07/01/2015, 04/01/2016, Graduated
- University of Canterbury, New Zealand, Foundation Studies, 09/01/2011, 12/01/2012, Graduated
Businessexperience
- National Institute of Education International (NIEI), Business Development Executive, 04/01/2024, 09/30/2024, Handling various programs ranging from award and non-award programmes, MUIS, ILHAM, LEPI, MOECRT (Indonesia). Hosting physical and online classes, Planning and scheduling of timetable for programs, hotel, bus, catering, room booking within NIE, NTU rooms at onenorth, Issue Consultancy for lecturers both Internal and External, School visits for learning journey and practicum, Liaising with MOE in terms of school visits for our madrasahs’ for MUIS & ILHAM, Creating Evaluation forms at the end of program, Ariba system to order catering for catalogue & non catalogue vendors. Checking the SFA if deem appropriate grading, Facility Booking System (FBS), Work Request (WR), Onenorth Booking System
- Singapore Institute of Management (SIM), Executive Administrator, 12/15/2022, 09/13/2023, Payment collection from students, Creation of Instalment Payment Plan (IPP), Static Aging reporting, Handling LOA/ WDR for students, Refund application submission, Handling of Student Pass Application (STP), ServiceNow (CRM), Contract Publishing, Contract Extension, Validity Date, Overriding files for outdated contracts and or wrong inputs from admissions team, Kentico website updates, SCM & OAM reporting, Census dates & Academic Penalty Dates, RMIT, LTU (La Trobe) & MUFY (Monash)
- Ngee Ann Polytechnic, Course Administrator, 03/22/2021, 10/01/2022, Administer end to end course applications for short courses., Liaise with stakeholders to ensure smoother course runs., Handles applicants queries and feedback and to assist them with course fee payment., Updating and safekeeping centralised invoice tracking list, Managing evaluation reports for all Short Courses (SC) (Trainers), Managing Short Courses & Trainers (SC), Manging new project costings, Managing Finance related matters, Liaising with Grabfood learners, Perform ad-hoc duties as required
- Ngee Ann Polytechnic, Safe Distancing Ambassador, 08/01/2020, 03/01/2021, Ensure safe distancing within Ngee Ann Poly Campus, Ensure no smokers are to be smoking within Campus, Ensure the safety protocols are adhered to, Scouting the area especially food places to ensure SMM’s are adhered, Walking in crowded areas especially study places and less visited areas to ensure SMM
- Matco Asia, Project Co-ordinator, 09/16/2019, 07/31/2020, Liaising with Vendor/ Suppliers, Managing Production Schedule, Ensuring customers that their products are on stated delivery time, Knowledge in technical drawings (Engineering), Able to utilize SAP system, Co-ordinate with customers with some knowledge of products, ISO standards
- ExxonMobil, ES Coordinator, 07/01/2018, 07/01/2019, Keeping track of financial plant losses., Consolidating data from different units/ BU., In-charge of both SAP & SBP Plant, In-charge of both SAR/SPA Plant, Liaising with other corporate companies., Cross-checking different equipment tags in system master’s lists., Updating monthly PowerPoint slides of engineering related field., Storing files into respective business unit (BU)., Coordinating Equipment Strategies to 7 RL respectively, Coordinating with SAR2 and Jurong Refinery Plant, Monthly Data extraction from different plant to track loses and also high SHE/FIN risk that are associated to notify engineers of the risk within the plant
- Coffee Worx, Stakeholders, 01/01/2012, 12/01/2012, Assist in the back-end and house operations at the Café., Making sure that the Café operation runs smoothly by liaising with other F&B company who deliver goods to the Café., Maintaining strict cleanliness within the Café and following standard procedures., Possess strong customer service skills by attending to walk-in customers, Monitoring of stocks by checking on date of expiry of products damage and replacements of goods., Interviewing and training the new employees the standard procedures of operations at the Café.
- Ministry Of Manpower Call Centre (MOMCC), Customer Care Office, 06/01/2016, 12/01/2016, To process levy related transactions/ cases according to approved criteria and guidelines., To handle and resolve escalated customer enquiries within service standards., To review existing levy administration processes and SOPs., To participate and perform in system enhancement testing., Arranging labour court appointments for both customers and officers.
Computerandsoftware
- Microsoft Office
- SPSS software
Driverslicence
Class 3A - Acquired on 05/11/2013
Personal Information
- Date of Birth: 04/10/1994
- Nationality: Singaporean
Sex
Male
Timeline
Executive Administrator
Singapore Institute of Management (SIM)
12.2022 - 09.2023
Course Administrator
Ngee Ann Polytechnic
03.2021 - 10.2022
Safe Distancing Ambassador (SDA)
Ngee Ann Polytechnic
08.2020 - 03.2021
Project Co-ordinator
Matco Asia
09.2019 - 07.2020
ES Coordinator
ExxonMobil
07.2018 - 07.2019
Customer Care Office
Ministry Of Manpower Call Centre (MOMCC)
06.2016 - 12.2016
Stakeholders
Coffee Worx, New Zealand
01.2012 - 12.2012
BBA - Degree In Business & Marketing (Honours)
Coventry University
04.2001 -
Business Development Executive
National Institute of Education International (NIEI)
4 2024 - 9 2024
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