Summary
Overview
Work History
Education
Skills
Languages
Birthdate
Certification
Timeline
Barista
Jasmine Seah

Jasmine Seah

Singapore

Summary

Throughout these years of working experiences in F&B. Staff management and customer service were priority. Trained and developed exceptional team that delivered goals and customer satisfaction. Skilled in working under pressure and adapting to fast-paced environment.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Housewife

-
05.2019 - Current

Take care of young children

Work on ad hoc part time jobs while taking care of children

Assistant Supervisor

Crussh Foods Pte Ltd - Project Açaí
11.2017 - 05.2019
  • Manage daily cafe operations
  • Maintain high customer service standards at all times.
  • Operate cash register and credit card machine for customer payment.
  • Maintain a clean and neat workspace at all times.
  • Assisted customers with any concerns or enquires.
  • Daily housekeeping
  • Weekly stock take and ordering.

Operations and Service Manager

Doi Chaang Coffee
04.2016 - 11.2017
  • Delivered high quality customer service.
  • Managed front and back-end operations.
  • Trained and developed new staff.
  • Managed employees' relations.
  • Multi-branch deployment.
  • Daily Housekeeping.

Head Service Crew

Von's Chicken
06.2015 - 02.2016
  • Delivered high quality customer service.
  • Cashier and Kitchen management.
  • Coordinated supplies ordering.
  • Trained new staff.
  • Oversee the restaurant operations.
  • Handle customer enquires and complaints.

Casino Dealer

Marina Bay Sand
09.2013 - 04.2015
  • Delivered high quality table game service.
  • Monitored and detected unfair plays.
  • Followed table game rules and regulations.
  • Always stay alert and attentive to surrounding.

Admin Executive

Prudential Singapore Pte Ltd.
04.2013 - 07.2013
  • Facilitated meetings booking and event reservations.
  • Monitored payment and sales movement to director.
  • Monthly sales target and month end closing.
  • Basic data entry and administrative.

Education

Hospitality Operations -

Institute of Technical Education, College
04.2011

Secondary Education -

Yuan Ching Secondary School
12.2008

Skills

  • Goal-oriented
  • Customer Service
  • Leadership
  • Resiliency
  • Time Management
  • Teamwork
  • Multitasking

Languages

Chinese
English

Birthdate

7th September 1991

Certification

Food Hygiene Certifications (Renewal)

Timeline

Housewife

-
05.2019 - Current

Assistant Supervisor

Crussh Foods Pte Ltd - Project Açaí
11.2017 - 05.2019

Operations and Service Manager

Doi Chaang Coffee
04.2016 - 11.2017

Head Service Crew

Von's Chicken
06.2015 - 02.2016

Casino Dealer

Marina Bay Sand
09.2013 - 04.2015

Admin Executive

Prudential Singapore Pte Ltd.
04.2013 - 07.2013

Hospitality Operations -

Institute of Technical Education, College

Secondary Education -

Yuan Ching Secondary School
Jasmine Seah