Jasmine Tan
Singapore
Summary
With over 20 years of experience in healthcare, my expertise lies in stakeholder engagement, market analysis, and strategic planning. I possess a unique blend of research and sales experience that allows me to identify opportunities, navigate industry complexities, and devise actionable strategies. Skilled in business development and account management, I excel at fostering executive-level relationships and driving growth for companies. I am eager to apply for the mentioned role. With a background in research, business development, and consulting for more than 7 years, as well as over 15 years in healthcare, I am confident that I can significantly contribute by building trusted relationships that lead to potential pipelines from identification to closing business relationships locally and regionally. Additionally, I have a proven ability to develop sales narratives and proposals that align with clients' needs and challenges through a multi-channel approach. I am adept at executing sales plans, forecasting, managing pipelines, balancing leads, maintaining CRM hygiene, ensuring customer engagement, and supporting efficient processes. Furthermore, I bring a consultative approach to co-create solutions that meet clients' objectives. Proactive and goal-oriented, I possess excellent time management and problem-solving skills. Known for my reliability and adaptability, I have a swift capacity to learn and apply new skills. I am committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Senior Manager, Business Development (Medical Marketing)
MIMS Pte. Ltd.
01.2020 - Current
- Company Overview: A medical media and marketing service provider
- Developed feasible medical marketing solutions for key accounts during covid-19 pandemic
- Conceptualised a series of marketing activities via a multi-channel advertising platform for healthcare professionals
- Developed and cultivated new and existing client relationships by understanding client business requirements and synthesized analysis into sound proposals with value added recommendations
- Understand clients’ business challenges, competitive environments, and success metrics and develop a multi-channel marketing campaign plan for them
- Managed sales process, led credentials presentations and provide solutions to clients, for new business development
- Acquired 5 regional business opportunities, and design customized solutions for these medical marketing projects, achieving 100% growth for core accounts, and turning two dormant clients into top clients
- Exceed yearly targets by 40% and contributed to 40% of team growth
- Increase partnerships with industry partners for increased HCP engagement activities with consultative engagement and follow-ups with clients
- Developed rate cards with optimum pricing and develop strategies to support clients’ businesses
- Given an aggressive target, I have effectively reached out to all clients and maintain the company’s business
- Exceeded targets by 40% for digital platform services during the pandemic
- Account-managed 10 accounts in the pharmaceutical space and develop regional accounts
- Nominated as country representative to provide advice to internal stakeholders
Senior Manager, Consulting & Business Development (Digital and Medical Marketing)
BioQuest Solutions Pte. Ltd.
01.2017 - 01.2020
- Company Overview: A medico-marketing service provider
- Developed strategic partnerships with 10-15 key accounts with healthcare sector experience for the pharmaceutical clients
- Provided regular consulting sessions with key accounts to ensure business continuity
- Achieved preferred service vendor on 3 major pharma MNCs through optimum pricing and service range
- Penetrated dormant clients via consultative strategy, leading to business growth leading to overall revenue growth of 25-30% annually
- Account-managed 10 clients in the pharmaceutical and medical device space with consultancy support
- Collaborated with leadership to recruit staff for the office and provided supervision
- Distilled complex information into key themes, ideas and actions, recognizing nuances and incorporating client/industry insights
- Client and market research analysis to seek new opportunities for growing/expanding work with existing clients
- Identify and managed internal research and analysis needs to support client proposals
- Reviewed client research to extract key findings and derive insights based on data, provide analysis and summarize insights into actionable recommendations/decisions
- Supported the leadership to manage all aspects of the proposal process including opportunity identification and assessment
- Formulated proposal strategies by analyzing trends and synthesizing data for meaningful insights
- Developed key messages and compelling value propositions
- Prepared proposal and documentation for best practices
- Supported project team on one or more projects, providing insights and exhibiting project planning skills
- Conceptualized solutions, in collaboration with client, identifying required tasks, interdependencies, resource constraints, red flags, timelines and work back schedules
- Provided supervision and on-boarding to new staff
Coordinator, Research and Programme
The Bible Society of Singapore
01.2013 - 01.2016
- Company Overview: A charity organisation
- Implemented a study related to children and youth leadership with Singapore churches which involved interviews and dialogues with leaders of small, medium and large organizations in the church arena
- Responsible for setting up the operations of the Research office (ETHOS Institute), publication and event management
- Set up and maintain student databases for all programmes organised by the office
- Supported senior management in Committee meetings and coordinated for management meeting
- Partnered with Embassy for art project and develop existing and new relationship management
- Work with thought leaders and organise events to enrich knowledge on societal matters
- Coach student interns on event and programme management
- Develop students for their career in theology/bible studies
Executive, Regional Engagement and Integration Team
Agency For Integrated Care
01.2010 - 01.2013
- Company Overview: A healthcare integration agency that enables ageing gracefully
- Coordinated the implementation of workplan for the team to achieve organisational goals
- Analysed performance reports of the operations projects done in restructured hospitals and synthesize data for insights and learnings
- Evaluated and monitored programmes rolled out in the restructured hospitals; projects in telemedicine and diabetes management, supporting department's workplan and develop KPIs, for project monitoring
- Facilitated discussions and engage stakeholders to in project evaluation, and collaborate to resolve project challenges with system's perspectives, including selecting appropriate evaluation design and developing data collection tools
- Assisted with selection and oversight of external evaluators
- Provide ad hoc analytic and research support
- Kept abreast with best practices for healthcare system integration
Research Officer
Institute of Mental Health
01.2008 - 01.2010
- Company Overview: A National Healthcare Group
- Managed patient screening process for youth-at-risk project and clinical trial, including preparing for and overseeing internal and external patient screening review calls
- Ensured patient screening documentation is complete and stored appropriately
- Provided timely dashboards and monitoring for project management
- Developed and improved screening processes for patient recruitment for investigator-initiated clinical trials
- Supervised administrative staff and managed project involving psychologists’ assessment of research volunteers and patients
- Supported clinical study start-up activities, including development of case report forms
- Contracted and managed relevant vendors
- Collaborated with cross-functional teams in the continuing development of patient eligibility criteria
- Managed imaging core laboratory activities, including development of imaging protocols
- Ensured timely imaging screening/psychological assessments for research participants
Medical Technologist
Tan Tock Seng Hospital
01.2004 - 01.2008
- Company Overview: A National Healthcare Group
- Responsible for quality assurance (QA) of laboratory analysers in Chemistry laboratory
- Relationship management with doctors, nurses, clinic managers and private vendors
- Participated in transition from manual laboratory to automation of laboratory
- Ensure quality assurance as part of lab workflow automation
- Selected from a team of 30 laboratory staff to represent for AIMS AACB Annual Scientific Conference 2006 held in Tasmania
- Developed a summarized report presentation for QA in clinical chemistry and external QA programs
- Presented RCPA End-of-Cycle Report Interpretation to the Lab Medicine department
Research Officer
Clinical Research Centre, NUS
01.2002 - 01.2003
- Company Overview: A research centre based in the National University of Singapore
- Responsible for an immunology project, aimed to discover novel gene in fish which raised allergy in children
- Acquired western blotting, PCR and laboratory techniques for troubleshooting of project
- Supported clinical study activities, including procurement of laboratory materials required for project
- Supported animal studies for certain projects
- Managed imaging core laboratory activities, including development of experiment protocols
- Ensure timely reporting and monitoring for projects
Education
Diploma - School of Leadership
Tung Ling Bible School
01.2012
MSc. - Management covering Strategic Information Management, Corporate Finance, Change and Marketing Management
University College Dublin
01.2011
BSc. - Microbiology
The National University of Singapore
01.2002
Skills
- Troubleshooting and problem resolution
- Data-driven decision-making
- Organizational improvement
- Reporting management
Languagesknown
- English
- Mandarin
Nationality
Singaporean
Professional Development
- Communication and Relationship Management – Supervisory, 08/22/08
- PowerPoint, Microsoft Word, Microsoft Excel (Advanced), Basic SPSS, CRM, Webinar
- SMU Advanced Certificate in Sales & Marketing, 02/01/22 - 04/30/22
Certification
Advanced Certificate in Sales and Marketing
SMU Academy
April 2022
Timeline
Senior Manager, Business Development (Medical Marketing)
MIMS Pte. Ltd.
01.2020 - Current
Senior Manager, Consulting & Business Development (Digital and Medical Marketing)
BioQuest Solutions Pte. Ltd.
01.2017 - 01.2020
Coordinator, Research and Programme
The Bible Society of Singapore
01.2013 - 01.2016
Executive, Regional Engagement and Integration Team
Agency For Integrated Care
01.2010 - 01.2013
Research Officer
Institute of Mental Health
01.2008 - 01.2010
Medical Technologist
Tan Tock Seng Hospital
01.2004 - 01.2008
Research Officer
Clinical Research Centre, NUS
01.2002 - 01.2003
MSc. - Management covering Strategic Information Management, Corporate Finance, Change and Marketing Management
University College Dublin
BSc. - Microbiology
The National University of Singapore
Diploma - School of Leadership
Tung Ling Bible School
Similar Profiles
EI KAY KHAINGEI KAY KHAING
Team Lead at MIMS Pte LtdTeam Lead at MIMS Pte Ltd
Karen MoriKaren Mori
Senior Financial Analyst at MIMS Pte LtdSenior Financial Analyst at MIMS Pte Ltd
Jimmy / Insan Wijaya TjiamJimmy / Insan Wijaya Tjiam
Software Engineer Team Lead at Embed Singapore PTE. LTDSoftware Engineer Team Lead at Embed Singapore PTE. LTD