Summary
Overview
Work History
Education
Skills
HOBBIES & INTEREST
Timeline
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Jasmine Tan

Jasmine Tan

Summary

Passionate about partnerships and client management with the goal to build long term mutually beneficial relationships. Extensive experience in cards payment issuing, P&L portfolio management and product management. Collaborates well across various stakeholders in different teams and markets. Team player, leader and mentor with excellent interpersonal relationships.

Overview

24
24
years of professional experience

Work History

Head of Card Products, Usage & Partnership

CIMB Singapore
10.2021 - Current
  • Achieved more than double digit growth in new to card acquisitions in last 12 months
  • Responsible for card strategy and optimization to achieve growth and cost efficiency
  • Responsible for card products P&L management to drive card billings, balances, revenue and profitability
  • Work on strategic alliances with new partners to drive business growth

Senior Manager, Global Consumer Services

American Express, AMEX
08.2014 - 04.2021
  • Key partnership lead with Singapore Airlines, led and implemented the business strategy, road maps and portfolio management for SIA Co-brand Cards, which was the largest co-brand portfolio for AMEX Singapore
  • Achieved double digit growth in card billings over 12 months for the portfolio and also loyalty rewards revenue
  • Key lead in all AMEX-SIA contract negotiations and management with all stakeholders across more than 20 AMEX global markets
  • Led and mentored a team of managers to achieve their promotions and career aspirations

Product Manager, Consumer Banking

Standard Chartered Bank
08.2006 - 06.2013
  • Launched multiple credit card programs with consistent year-on-year growth in card acquisition, billings and revolving revenue
  • Managed end-to-end processes to streamline and achieve cost efficiency
  • Led pricing and acquisition strategies on revenue enhancement initiatives
  • Led in product training, drafting of system enhancements documents, marketing collaterals development and execution
  • Team lead for MAS related complaints from cardmembers

Assistant Vice President

OCBC Bank
04.2003 - 04.2006
  • Key account management and lead for all Co-brand and Affinity Credit Card Programs
  • Developed and executed acquisition and usage activities to ensure all key performance metrics are achieved
  • Conduct training for all team leads in Contact Centre and branches


Product Manager, Credit Card

DBS Bank
01.2000 - 10.2003
  • Managed co-brand card programs and executed campaigns to drive billings growth
  • Handled all cardmembers complaints from Contact Centre
  • Work with team lead on new business partnerships to develop core value proposition and P&L modelling

Education

Bachelor of Arts - Sociology And English

National University of Singapore
06.1996

Skills

  • Business Development
  • Partnerships
  • Relationship Building
  • Collaboration
  • Team Management
  • Product Development
  • Critical Thinking

HOBBIES & INTEREST

  • Gym, running & yoga
  • Volunteer as an usher and teller in a church

Timeline

Head of Card Products, Usage & Partnership

CIMB Singapore
10.2021 - Current

Senior Manager, Global Consumer Services

American Express, AMEX
08.2014 - 04.2021

Product Manager, Consumer Banking

Standard Chartered Bank
08.2006 - 06.2013

Assistant Vice President

OCBC Bank
04.2003 - 04.2006

Product Manager, Credit Card

DBS Bank
01.2000 - 10.2003

Bachelor of Arts - Sociology And English

National University of Singapore

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Jasmine Tan