Jaslyn Yap

• Provide Business Partner to 6 Business Units in Southeast Asia (Indonesia, Vietnam, Myanmar, Thailand, and China) to engage cross functional business leaders on organizational design, workforce planning, policy deployment and implementation of Company's strategy to achieve operational excellence.
• Collaborate closely with global and regional HR functions including Business Partner, Compensation and Benefits, Talent Management, Performance Management.
• Lead a team of 4 HR and Administration personnel from Singapore and Overseas Business Units.
• Coordinate the development of stakeholder engagement plans to support the communication of business information and decisions.
• Ensure strict adherence to local employment laws and regulations, maintaining a high standard of compliance within the Group of Companies.
• Manage employee transfer, secondment, and short-term overseas assignments.
• Execute compensation programs, payroll management for the Overseas Business Units.
• Manage recruitment activities for Manager and above positions.
• Participate in quarterly and monthly management meetings of the overseas business units.
• Implement policies and best practices to enhance business efficiency.
• Liaise between multiple business divisions to improve communications.
• Conduct thorough employee evaluations, providing feedback and guidance for professional growth.
• Identify top talents and build talent pipelines for critical roles to ensure business continuity.
• Prepare Management Reports such as Quarterly manpower reports and sustainability reports
• Responsible for ensuring the accurate and timely submission of reports for the assigned Business Units

Achievements

• Set up new Business Unit in China.
• Manage Business Consolidation in Vietnam and Myanmar Business Units.
• Calibration of job titles and job grades for Indonesia and Myanmar.
• Reduction of Turnover Rate by 130% for Indonesian Business Unit.
• Reduction of 50% overall HR expenses
• Develop a Global Mobility Policy for the expatriates.

• Drive talent management initiatives in the organization.
• Communicate with stakeholders on internal processes and guidelines.
• Develop communication material / announcement / information kits for the HR programs / activities.
• Plan and execute employee engagement through coffee chat, skip level meetings, Townhall, surveys and communication activities using the appropriate channels/ tools for the targeted audience.
• Mitigate legal risks by conducting thorough internal investigations and addressing employee grievances promptly, maintaining a safe and fair work environment for all employees.
• Manage all voluntary and involuntary exits within the organization.
• Manage Retirement and Re-employment Process
• Implement effective performance management systems to drive accountability and recognition across the organization.
• Conduct new hire orientation to supervisors/managers to enhance the effectiveness of orientation, induction and assimilation programs.
• Analyze employee engagement data to identify trends and patterns.
• Plan and implement employee well-being workshops, programs and policies.
• Prepare monthly headcount, attrition and RBA compliance trend reports.
• Review the attrition rate and provide an in-depth analysis of the trend.
• Manage compliance matters under MOM, Housing Regulations and RBA working hours.
• Drive HR improvement projects
• Initiate progress reports for employee movements and career progression, annual increments and off-cycle for promotions.
• Support the Internal Opportunity Program within the organization and work with the Talent Acquisition team on managing the Employee Requisition.
• Act as a liaison between the external contractors / agents and employees.

Achievements

• Develop tracking and storage for employees-related matters with HR Shared Service and COE.
• Increase the participation rate of Townhall by more than 50% through the use of various platforms.

• Handle full spectrum of HR functions regionally including recruitment and selection, compensation and benefits, HR policies, handling performance issues and grievances management within 15 entities (12 countries).
• Provide regional support and advice to local HR teams in China and Vietnam.
• Perform workforce planning and recruitment according to manpower plan and budget.
• Participate in career fairs and internship programs.
• Manage Performance Management, career development and succession planning.
• Process payroll and prepare Income Tax Clearance for Foreign Staff, NS Made-Up Pay Claims, and Government Grant Administration.
• Coordinate with external vendors for payroll and tax matters for overseas business units.
• Participate in annual budgeting, salary increments and bonus reviews.
• Maintain and review compensation and benefits for the APAC region.
• Plan and develop Workplace Health activities and CSR projects.
• Arrange company communication sessions.
• Review, develop and implement effective HR policies.
• Expatriate Management for relocation.
• Provide HR Business Partnering to various business units in APAC.
• Administer of travel claims, flexible claims, and insurance claims.
• Develop and ensure compliance of workplace safety and first aider for the Singapore Office.

• Provide regional support in the full spectrum of HR functions regionally including recruitment and selection, training, compensation and benefits administration, performance management as well as employee relationships to Singapore, Malaysia, Indonesia, Thailand and India.
• Responsible for full recruitment process.
• Analysis on competencies gaps, develop training plan, managing and tracking of training records.
• Review, develop and implement effective HR policies.
• Maintain and administer the leave records.
• Responsible for managing the HRIS system.
• Review, implement and administer local reward and benefits strategy.
• Talent Management via Performance Management, career development and succession planning.
• Administer the annual performance management program.
• Expatriate Management for relocation.
• Handling payroll for the Singapore office.
• Coordinate with external payroll vendors for overseas business units.
• Processing of Government Grant Administration.
• Plan and develop Workplace Health activities.
• Development of global HR initiatives.
• Train and mentor new HR employees.
• Provide HR BP to Malaysia, Thailand and India.

• Responsible for recruitment; resumes screening, conducting interviews, shortlisting candidates, providing salary proposal, administering work pass applications and renewal of passes.
• Conduct orientation for newly recruited employees to motivate them and educate them about organizational goals.
• Update and maintain HR database, personnel filing system, leave and training records.
• Responsible for monthly payroll processing including CPF transmission, IR8A, Income Tax Clearance for Foreign Staff, NS Made-Up Pay Claims, Government Grant Administration (eg. Government funded paid Maternity Leave) as well as MOM Labor Market Survey
• Review and update HR policies and Employee Handbook.
• Compensation & benefits such as workmen’s compensation, GHS insurance renewal, and claims, employee relations
• Organize staff welfare programs.
• Administer the annual performance management program and compilation of performance appraisal reports for salary increments and bonus review.
• Provide HR administrative support such as staff letters, appointment letters, confirmation letters etc.
• Maintenance of the HRIS system to ensure that the staff database is current and accurately updated,
• Prepare monthly HR reports

• Responsible for recruitment; resumes screening,conducting interviews, shortlisting candidates, administering work pass applications and renewal of passes as well as conducting orientation for newly recruited employees to motivate them and educate them about organizational goals.
• Manage staff counseling/issues, grievance handling, termination, and dismissal cases
• Arrange, design, and conduct in-house training programs for existing employees.
• Provide advice, assistance, and counsel on local manpower regulations to ensure statutory compliance.
• Compensation & benefits such as workmen’s compensation, GHS insurance renewal, and claims, employee relations
• Analysis work on compensation & benefits and drafting of HR policies and procedures.
• Handle Workmen Compensation matters at MOM.
• Participate in periodic surveys, e.g. MOM, SNEF
• Administer the annual performance management program and compilation of performance appraisal reports for salary increments and bonus review.
• Preparation of payroll which includes calculations, overtime pay, allowances, reimbursements, and insurance claims.
• Procurement for all departments and alliance with suppliers and contractors.
• Prepare monthly budgeting report.

• Provide resolution to customers when concerns or issues arise.
• Introduce new products & services to customers through customization.
• Provide feedback on competitors’ products and services.
• Handle and process sales orders.
• Present solutions to the management team.
• Provide mentoring sessions to induce newcomers.

• Conduct telemarketing to obtain new prospects.
• Understanding customers’ needs to give sound financial analysis through customization.
• Alliance with the marketing department for ideas for new products.
• Coordination of administrative requirements and queries from relevant department.