Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
9
9
years of professional experience
Work History
ADMINISTRATIVE ASSISTANT
NTUC FIRST CAMPUS CO-OPERATIVE LTD
03.2016 - 10.2019
Assist the supervisor to collect payments from parents, assist the supervisor to call parents for enrolment, maintain accurate records for child enrolment/withdrawal and subsidy claims/other administrative records
Ensure that all documents/records are prepared and filed according to guidelines set in order to meet ISO standards, purchase instructional materials and teaching aids, prepare and submit facility budget to management approval, report on student enrolment, expense, manpower, training to management, prepare and submit petty cash/cheque payment vouchers, prepare receipts for payments made,
Assist in the classroom in the event of a shortage of teaching manpower.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
MANAGEMENT SUPPORT OFFICER
MINISTRY OF MANPOWER
04.2014 - 01.2016
Verifying and amending personal and employment details for applications when there are discrepancies, capture data (using MOM's EPOL System) including verification and processing of applications, answering enquiries from customers related to work passes, receiving fax and sorting mails, training new staffs on their job.
Handled confidential and sensitive information with discretion and tact.
Answered high volume of phone calls and email inquiries.
Screened calls and emails and responded accordingly to support executive correspondence.
ADMIN SECRETARY
AIA INSURANCE
03.2011 - 01.2014
Provide secretarial and administrative support for members in the team, provide information to callers, prepare correspondence and insurance documents for filing/scanning/updating, receive and sort mail and deliveries, schedule medical appointments for clients, monitoring inventory, office stock and ordering supplies as necessary, creating and modifying documents using Microsoft Office, setting up and coordinating meetings and conferences.
Maintained daily report documents, memos and invoices.
Scheduled appointments and conducted follow-up calls to clients.
Provided clerical support to company employees by copying, faxing, and filing documents.
Maintained office supplies inventory by checking stock and ordering new supplies.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
ADMIN/ASSISTANT TEACHER
Brighton Montessori
05.2010 - 01.2011
Help with daily classroom activities and lesson plans, receive school fees by cash, credit cards
Issue receipts, refund or change, attend to walk-in enquiries, maintain cleanliness in classroom, inventory control at office and classroom, evaluate the child's progress and report the progress details to the child's parents.
Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Worked with teachers to design lesson plans and coordinate activities for classes.
Administrative Assistant /Administrative Assistant/Front and Back Office Medical Assistant at Everside HealthAdministrative Assistant /Administrative Assistant/Front and Back Office Medical Assistant at Everside Health