JASEEMA BEGAM
Summary
Over the years, I have worked in Retail/Customer Service line. I have 3 years of working experience in that field of work. It has been a great learning journey all along and I believe it has sculpted my working life. I would like to venture into a different field of work. I'm currently interested to try out Clerical/Admin work as it is something similar to my past work experiences but also a new field of work. I would be able to contribute all the years of learnings for my new company.
Overview
9
9
years of professional experience
Work History
Cashier
Courts Singapore
08.2023 - 11.2024
- Greeted customer with a wide smile and assisted with their search of items.
- Assisted customers when they need suggestions or when they are in doubt.
- Take payments for all the sales transactions with vouchers/ redemptions.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Keeping track of my paper works for refunds/ petty cash and extended warranty.
Cashier
NTUC Fairprice
10.2021 - 11.2022
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Upsold additional products and services to customers, increasing revenue.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Admin Support
Health Promotion Board
06.2020 - 06.2021
- Registration of clients who came for swab test. Check whether they are in the right fit of health for the test.
- Usher them to the right place for the swab.
- Sending them out of the swab zone carefully in order not to cause confusion as well as contamination.
Retail Sales Assistant
Aladdin's Exclusive Pte Ltd
05.2017 - 04.2019
- Improved store appearance with effective merchandising and creative displays.
- Built strong relationships with customers, resulting in repeat business and referrals.
- Streamlined checkout process by efficiently operating cash registers and POS systems.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Attraction Crew
Sentosa Development Corporation
07.2015 - 11.2015
- Do tour for tourists while they are in Fort Siloso area.
- Collaborated with team members to ensure smooth operation of attractions throughout the day.
- Managed crowd control efficiently, directing guests safely through queue lines while maintaining orderliness within the attraction as well as ticket checks for the attraction.
Education
No Degree - NITEC IN TRAVEL AND TOURISM
INSTITUTE OF TECHNICAL EDUCATION
Choa Chu Kang New Town, Null, Singapore02.2016
No Degree - 'N' LEVELS
BENDEMEER SECONDARY SCHOOL
01.2013
Skills
- Customer Assistance
- Payment Processing
- Product Recommendations
- Drawer balancing
- Reports and documents
- Refund handling
Languages
English
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)
Hindi
Upper intermediate (B2)
Urdu
Intermediate (B1)
Baking
I love to bake. I have a small interest in baking and selling it during my off work periods.
Henna Art
I learnt to do Henna Art by watching Youtube videos. I do it during my free time and have a small collection of my works of through out the years.
Timeline
Cashier
Courts Singapore
08.2023 - 11.2024
Cashier
NTUC Fairprice
10.2021 - 11.2022
Admin Support
Health Promotion Board
06.2020 - 06.2021
Retail Sales Assistant
Aladdin's Exclusive Pte Ltd
05.2017 - 04.2019
Attraction Crew
Sentosa Development Corporation
07.2015 - 11.2015
No Degree - NITEC IN TRAVEL AND TOURISM
INSTITUTE OF TECHNICAL EDUCATION
No Degree - 'N' LEVELS
BENDEMEER SECONDARY SCHOOL
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