Jarett Tang
Summary
Proven to enhance guest satisfaction and streamline operations, my tenure at Far East Hospitality showcased my ability to effectively organize and manage logistics, evidenced by improved efficiency and guest feedback. Skilled in guest services and hotel operations, my reliability and professional demeanor have consistently contributed to positive customer experiences and operational success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Bell Man
Far East Hospitality
03.2024 - 03.2024
- Escorted guests to assigned rooms and transported luggage.
- Engaged guests in conversation about their stay at the hotel, gathering feedback for management review and potential future improvements.
- Maintained hotel cleanliness standards, ensuring a welcoming atmosphere in all public areas and elevators.
- Upheld security procedures by verifying identification before releasing stored luggage items or granting access to secured areas within the property.
- Responded immediately to any guest requests or concerns and promptly resolved issues.
- Enhanced guest satisfaction by promptly and professionally attending to luggage and transportation needs.
- Notified front desk manager of any guest issues in need of additional attention.
- Escorted guests to and from rooms and assisted with baggage.
- Organized luggage storage area effectively, allowing for easy retrieval upon guest departure or return from excursions outside the property.
- Streamlined check-in processes for better efficiency, assisting front desk staff with guest registration.
Logistics
Concepts.HK
02.2024 - 02.2024
- Ensured smooth transfer of logistics to different areas of the HSBC Women's World Championship
Picker Packer
Cold Storage
10.2023 - 10.2023
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Pulled orders quickly to maintain demanding productivity goals.
- Reduced shipping errors by thoroughly checking each item before packaging for shipment.
- Demonstrated adaptability during peak season periods by quickly adjusting to increased workloads and demands.
- Demonstrated ability to multitask while maintaining attention to detail, resulting in more accurate order fulfillment rates over time.
- Prepared products for safe transportation by securely wrapping fragile items and taking care of cold foods
Replenisher
NTUC Fairprice
01.2023 - 01.2023
- Contributed to positive customer experiences by promptly addressing inquiries related to inventory or product location within the store.
- Maximized shelf space utilization through effective planning and arrangement of merchandise according to sales data insights.
- Put away received merchandise in designated location.
Replenisher
Sephora Singapore
11.2022 - 12.2022
- Improved inventory accuracy by conducting regular stock checks and updating records promptly.
- Ensured accurate pricing and labeling of products, minimizing errors and ensuring a seamless shopping experience for customers.
- Maximized shelf space utilization through effective planning and arrangement of merchandise according to sales data insights.
- Supported storewide sales events and promotions by ensuring adequate stock levels of promotional items and timely replenishment of sold-out products.
- Pulled out-of-date, damaged or returned opened items to report to supervisor.
- Performed section resets to match new planograms.
- Labeled products, rotated stock and fronted merchandise for appealing display.
Education
Associate of Applied Science - Veterinary Technology
Temasek Polytechnic
Singapore05.2026
Skills
- Reliability and punctuality
- Professional Appearance
- Effective Organization
- Methodical thinking
- Guest Services
- Guest Relations
- Perseverance
HOBBIES
- Basketball: Enjoy playing basketball occasionally to stay active and unwind.
- Gym: Regularly visit the gym to maintain fitness and overall well-being.
- Wildlife and Nature Documentaries: Like to watch documentaries and videos about wildlife and nature, fostering a deeper understanding and appreciation of the natural world.
Timeline
Bell Man
Far East Hospitality
03.2024 - 03.2024
Logistics
Concepts.HK
02.2024 - 02.2024
Picker Packer
Cold Storage
10.2023 - 10.2023
Replenisher
NTUC Fairprice
01.2023 - 01.2023
Replenisher
Sephora Singapore
11.2022 - 12.2022
Associate of Applied Science - Veterinary Technology
Temasek Polytechnic
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